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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Decrypt Error When Connecting to GlobalProtect via 3rd Party Office Network

We have a user currently working from a 3rd party remote office for a project. When connected to the 3rd party's local network and then to GlobalProtect VPN, the user is unable to access any websites. Our logs indicate a decrypt error occurring during this process. Interestingly, when the same user connects to GlobalProtect using a mobile hotspo...

PA-VM-KVM-10.2.5.vm_eval not accepting username/password

KVM series (PA-VM-KVM-10.2.5.vm_eval) PANGFW evaluation copy on my laptop running GNS3 on top of VMware workstation. 2024-09-24 09:09:11.345 -0700 Error: sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code2024-09-24 09:09:12.347 -0700 Error: sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync...

Technical Inquiry – Does PA-400 Series Support USG/BSG Functionality?

Dear Palo Alto Networks Support Team, We are evaluating the PA-400 Series (including PA-410, PA-415, etc.) for use in an industrial SCADA application that is subject to critical cybersecurity requirements, particularly those set by our national utility authority. Specifically, we would like to clarify the following: Does the PA-400 Series suppo...

huulamid by • L0 Member
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STATIC NAT NOT WORKING

Please consider below topology in which PC-1 - 3 are connected to Cisco Switch and having a gateway 192.168.1.1 configure on firewall. Firewall rule is any any and all the PC can ping the IT PC with actual IP. Now I want to deal with the scenario where all the PC-1 to 3 need to be statically translated to the IP in IT range which is 172.16.100.1...

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Him143u by • L0 Member
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  • 2 replies
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Support PAN-OS Software Release Guidance

The change to the Support PAN-OS Software Release Guidance are useless for anyone not on the preferred release. I dont need to know what the current preferred release is. i can get that on the PAN in the software section and setting a checkmark How do we get back the complete list of releases including Hot fixes and new releases. due to issues t...

Now We are Available between 3.00 PM TO 5.00PM EST._reschedule the call

Hi Bharath, Thank you for reaching out and attempting to connect via the Zoom meeting for support ticket ####I apologize for missing the scheduled call. Would it be possible to reschedule the call? Now We are Available between 3.00 PM TO 5.00PM EST. Please let me know a convenient time, and I'll make sure to join. Looking forward to reconnecting...

Panorama Commit Logs with Description

How do you retrieve Panorama Commit Logs that also contain the 'Commit Description' field that gets populated? Its viewable in the 'Task Manager', but would like to pull a list from Panorama.

GMasanz by • L0 Member
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Administrator Login using Azure Groups through Cloud Identity Engine

I seem to be finding conflicting info (or none at all) and everything I've tested so far hasn't worked. Is it possible to authenticate an Azure user through Cloud Identity Engine and then give them 'administrator' access to Panorama/PanOS based on their Azure group membership without using the Palo Admin-UI Azure Enterprise App? I have CIE...

Resolved! Modify Security Policy rule - application depends on

when creating rules sometimes you see the "Depends On" in the right side in the Application screen and it lists "websocket or ssl". If I specify specific applications like ms-update or etc and it shows depends on "ssl or websocket" on the right, would I want to add it to the current rule so it would be tied to that traffic since it is noting it ...

Resolved! Migration of HA Pair to Panorama!

Hello Folks, I'm planning to Migration of HA Pair (active-passive) to Panorama, can someone help to understand whether ther will be a service interruption during this phase? HA Pair -> 8.1Panorama -> 8.1 Best Regards,Pradeepkumar

Resolved! Ports Used for Paloalto

Dear Team, First of all, I checked the 'port number usage' provided by paloalto. URL : https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/firewall-administration/reference-port-number-usage However, port information related to 28777, 20077, 47631, and 20177 cannot be checked. It seems to be the port used by dp0 and mgmt when executi...

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Question About Categorizing Domains to Suppress Correlated Events

Hi all, We are using Palo Alto firewalls in our network, running PAN-OS 10.2.12-h6. When navigating to Monitor > Automated Correlation Engine > Correlated Events, we often see entries like the following: “Host repeatedly visited uncategorized domain (20 times), and performed EXE downloads from these domains.” I would like to flag these dom...

cli error messages during boot

Dear community, after factory resetting one of our pa220s i am seeing multiple error messages during boot up Starting ntpd: [ OK ] FATAL: Module nfsd not found. FATAL: Error running install command for nfsd Starting NFS services: [ OK ] Starting NFS mountd: [ OK ] Starting NFS daemon: [ OK ] Starting RPC idmapd: [FAILED] Starting P...

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