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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! DHCP Relay for GlobalProtect

I'm trying to setup globalprotect where once a user successfully logs in, they pull an IP from our dedicated, internal DHCP server with all the DHCP options. So essentially, setup Palo Alto for a DHCP relay for the GlobalProtect clients. I was trying to do this, but the Tunnel Interface I'm using for the GlobalProtect network doesn't have an IP ...

Error: pan_ldap_ctrl_search_device(pan_ldap_ctrl.c:1889): user_id database is not bound yet

Hi All, While troubleshooting a intermittent GP issue, I have noticed the below error repeating in the useridd.log. I am not sure if this part of the problem or not, but it does look a little worrying. I can still browse AD from the firewall and find groups. 2021-09-20 16:18:10.268 +1000 connecting to ldap://[192.168.1.1]:389 ...2021-09-20 16:18...

Ben-Price by • L4 Transporter
  • 22299 Views
  • 13 replies
  • 2 Likes

GRE tunnel issue with packet size

Hello, I am migrating old ASA to Palo Alto PA-440, one of the things i am trying to migrate is IPsec tunnel, that Ipsec tunnel carries only two remote hosts which are sources and destination for GRE endpoint on Cisco Switches. When i try to migrated it users complained about the unable to ssh to end hosts, when we tried to ping with the -df bit ...

Lukasz_1 by • L0 Member
  • 2652 Views
  • 3 replies
  • 0 Likes

When to use zone type Tunnel

I am setting up a lan to lan tunnel between my palo alto firewall and another palo alto device. When I look at the documentation online, they suggest I create a new zone and set the type to "layer3". But I also see a type "Tunnel" in there. I would like to understand , should I select Tunnel or Layer3 for the zone that will be applied to the ...

Ismailsh by • L1 Bithead
  • 2588 Views
  • 3 replies
  • 0 Likes

User Mapping - Server Monitoring Issue

I am currently having an issue with the Server Monitoring.When I add the DC to this section then under Type: Microsoft Active Directory I want to use the Transport Protocol WinRM-HTTPS but it is only showing WMI and is greyed out.If I swap the type to Microsoft Exchange I am able to select what I want but I need it to be Active Directory. How do...

RFloyed by • L0 Member
  • 1831 Views
  • 2 replies
  • 0 Likes

Join us for an amazing virtual event - Ignite: What's Next - October 28, 2025

AI is upon us, and here's a fantastic chance to learn more about it! During this virtual event, we will be hearing from top industry experts and senior executives within Palo Alto Networks about PANW's plans for AI to help drive a more secure future and protect everyone in this ever-evolving digital world. Some of the items we will be hearin...

A/A vWire Deployment Forwarding MAC Address on HA Links?

Hey Guys, I'm having an odd MAC flapping issue when I implemented a A/A PAN under a A/P ASA. I'll give the high level and attach a topology with the failure patterns I saw. We have a pair of 5585X's as the traditional L3 / L4 internet facing Firewall. We were looking to update our threat prevention architecture, remove some inline taps and conso...

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JamesFer by • L1 Bithead
  • 7317 Views
  • 6 replies
  • 0 Likes

Broken capture in SASE workshop registration

I'm not sure of the best location for this. I'm trying to register for a SASE workshop (and I'm not sure if it's online or not, but that's another conversation), and I need to complete a captcha. Unfortunately, I can't see most of it (see the attached). I've tried Firefox, Chrome and Edge. Any idea how to report it?

Bill-C by • L0 Member
  • 1009 Views
  • 1 replies
  • 0 Likes

Resolved! Paloalto Images not available

Hello Gents,I noticed, Paloalto has removed access to the VM resources.I dont see "Updates" tab in the menu.Earlier I used to download KVM/QCOW2 from my personal account (Not Organizational Account).But now its not available, can anyone help me download?Appreciate your support.

ssgilani by • L0 Member
  • 1353 Views
  • 1 replies
  • 0 Likes

Bulk changing target device in policy set

I have several policy sets which have between 500-900 rules each and are being re-used for a firewall migration. Each of the sets has the old 850 palo set as the target device. To save time on migration night I am looking to change the target to "any" . Is there a way to bulk change all rules within a policy to now use any instead of clicking in...

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M.Allen by • L1 Bithead
  • 1020 Views
  • 1 replies
  • 0 Likes

Commit Failed on Passive Paloalto-3250-admin-role -> AdminRole -> role -> device -> webui -> objects -> packet-broker-profile unexpected here

Hi , Please help , after installed dynamic update of antivirus on Active & Passive PaloAlto-3250, commited successfully on Active but not able to commit on passive.. after commit failed on passive try another way made appication & threat shaedule none in dynamic update but again commit failed, getting below messages. DetailsValidation Er...

S2S VPNs using Self-signed Certificates

What is the procedure for configuring Site-to-Site VPNs using self-signed certificates? For example, we need to establish a VPN between Firewall A and Firewall B. The documentation describes how to create a self-signed Root CA certificate, but it doesn’t explain the subsequent steps related to certificate handling, such as: creating the certif...

ET by • L3 Networker
  • 1329 Views
  • 2 replies
  • 0 Likes
  • 24428 Posts
  • 125 Subscriptions
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