I have a pan200 with an orange status light. Power, fan and temp are all green. Status stays this way through reboots and the web server on the mgmt port is not responding.
If I console in, the only issues I have seen so far are the TP licenses just expired. I would love some pointers are troubleshooting commands to run to figure out what is going on.
How long has it been since the status light is orange ? The device has to complete a auto commit when the device reboots. Once the auto commit completes then the status light turns green. I would at least wait for 15-20 minutes for the auto commit to complete and the status light to turn green.
It also does not respond to pings or pass traffic. This was NOT following any software update or anything. Client left office one day and it worked fine and next morning, it was in this state.
What PAN OS version is the firewall currently running ? Have you tried a hard reboot (unplug the power cable wait for 5 minutes and then replug the power cable back) on the firewall. Can you paste the output of -
>show jobs all
show jobs all doesn't show anything running.
Client PRI State Progress
routed 30 init 0
ha_agent 25 init 0
device 20 init 0
ikemgr 10 init 0
keymgr 10 init 0 (op cmds only)
logrcvr 10 init 0
dhcpd 10 init 0
varrcvr 10 init 0
l3svc 10 init 0
sslvpn 10 init 0
rasmgr 10 init 0
useridd 10 init 0
satd 10 init 0
websrvr 10 init 0
sslmgr 10 init 0
authd 10 init 0
pppoed 10 init 0
dnsproxyd 10 init 0
Overall status: init. Progress: 0 0 (op cmds only)
you may do factory reset after backing up the config.
Is there an easy way to backup the config with only console access? I don't have an scp box onsite to shoot the config to. That was the only option I saw.
I don't know except for scp or tftp
if you don't have backup file for a working one maybe you can try
Reinstall or revert from Maintenance mode.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!