03-09-2022 03:13 AM
Hi,
We have added the PAN-DB private cloud server IP address in the firewall. but we were unable to get the license from M-600.
we are getting TCP RST from Client error. could please advise me what is causing the issue
Thanks in advance.
03-16-2022 10:19 PM
The intermediate Certificate authority is causing the issue.
With help of the TAC team support and referred the below articles, it helped to resolve the issue.
Thank You all for the help.
03-10-2022 03:45 AM
Hi @AhamadullahM ,
Please make sure you have completed the following tasks:
Set Up the PAN-DB Private Cloud
Cheers,
Kiwi.
03-11-2022 04:42 AM
Thanks for the reply...
Yes, we did the above steps. still persist the issue.
03-16-2022 10:19 PM
The intermediate Certificate authority is causing the issue.
With help of the TAC team support and referred the below articles, it helped to resolve the issue.
Thank You all for the help.
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