Upgrade PAN OS from 10.1 to 11.1

[H.Sutanto]

Hi Community,

My customer plan to upgrade their PAN OS from 10.1 to 11.1

From documentation said, You can now use the Skip Software Version Upgrade feature to skip software versions when upgrading your device from PAN-OS 10.1 or later releases.

What is skip software version upgrade?, How to use it? so that I can go direct upgrade to 11.1 without install 10.2 and 11.0 first, because when I click that link, error 404 Page Not Found

Sorry if my question is very basicly

Thank you.

Regards,

Heru

[J.Durgam]

HI Team,

I am having PA-220 and am i have licence but am unable to get the updates of 11 version OS,

does is supports or not

[emr_1 · Accepted solution]

Please refer to the link below
https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-dat...

The last supported OS for PA-220 is 10.2

[H.Song]

How about from 9.1.x to 11.1.x?
Is it possible to go direct upgrade to 11.1.x??

[H.Song]

How about from 9.1.x to 11.1.x?
Is it possible to go direct upgrade to 11.1.x??

[CosminM]

Hello @H.Song 

It's not possible to go directly from 9.1.x. to 11.1.x.

You need to follow the upgrade path mentioned here: https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-upgrade/upgrade-pan-os/upgrade-the-firewall-pan... 

[kiwi]

Hi @H.Song ,

As @CosminM mentioned you can't go directly to 11.1 from 9.1

Another resource on PAN-OS upgrades and the paths to take is available in the Support FAQ area.

Kind regards,

-Kim.

[S_Williams901]

To use the skip versions feature it says you need to be running 10.2.x. So anything running 10.1 or lower needs to be upgraded to 10.2 first then you can skip right to 11.1.x correct?