User-ID agent upgrade path

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User-ID agent upgrade path

L1 Bithead

Greetings,

 

I am running NGFW x 35 (10.2.10-h3) and User-ID Agent 10.2.2-111, which I believe needs to be upgraded to avoid the Nov-18 issue.

 

My question is, does the User-ID Agent need to remain in the same stream as NGFW (ie. 10.2.x) or can it go to the 11.0 stream?

A side question (because I inherited this environment) ...

If I have the 'standard' User-ID agent installed can I do a clean upgrade of the #UaCredInstall version over the top?  Is there any additional configuration required

1 accepted solution

Accepted Solutions

L4 Transporter

Hello @Reece.Boucher

If you are running on your firewalls PAN-OS 10.2.10-h3 and your User-ID Agent version is 10.2.2-111, then you don't need to do any upgrade or hotfix installation to mitigate Nov 18 certificate issue.

You can see the minimum required versions on Table 1 here: https://live.paloaltonetworks.com/t5/customer-advisories/update-to-additional-pan-os-certificate-exp... .

Cheers,
Cosmin

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2 REPLIES 2

L3 Networker

Install the User-ID agent version that is the same as the PAN-OS version running on the firewalls. If there is not a User-ID agent version that matches the PAN-OS version, install the latest version that is closest to the PAN-OS version.

Step 3: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-admin/user-id/map-ip-addresses-to-users/configu...

 

You can do clean and over the top both make sure it happens in a maintenance window.

L4 Transporter

Hello @Reece.Boucher

If you are running on your firewalls PAN-OS 10.2.10-h3 and your User-ID Agent version is 10.2.2-111, then you don't need to do any upgrade or hotfix installation to mitigate Nov 18 certificate issue.

You can see the minimum required versions on Table 1 here: https://live.paloaltonetworks.com/t5/customer-advisories/update-to-additional-pan-os-certificate-exp... .

Cheers,
Cosmin

Don't forget to Like items if a post is helpful to you!
Please help out other users and “Accept as Solution” if a post helps solve your problem!

Read more about how and why to accept solutions.

Disclaimer: All messages are my personal ones and do not represent my company's view in any way.
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