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10-22-2024 03:18 PM
Greetings,
I am running NGFW x 35 (10.2.10-h3) and User-ID Agent 10.2.2-111, which I believe needs to be upgraded to avoid the Nov-18 issue.
My question is, does the User-ID Agent need to remain in the same stream as NGFW (ie. 10.2.x) or can it go to the 11.0 stream?
A side question (because I inherited this environment) ...
If I have the 'standard' User-ID agent installed can I do a clean upgrade of the #UaCredInstall version over the top? Is there any additional configuration required
10-23-2024 08:37 AM
Hello @Reece.Boucher
If you are running on your firewalls PAN-OS 10.2.10-h3 and your User-ID Agent version is 10.2.2-111, then you don't need to do any upgrade or hotfix installation to mitigate Nov 18 certificate issue.
You can see the minimum required versions on Table 1 here: https://live.paloaltonetworks.com/t5/customer-advisories/update-to-additional-pan-os-certificate-exp... .
10-23-2024 05:42 AM
Install the User-ID agent version that is the same as the PAN-OS version running on the firewalls. If there is not a User-ID agent version that matches the PAN-OS version, install the latest version that is closest to the PAN-OS version.
You can do clean and over the top both make sure it happens in a maintenance window.
10-23-2024 08:37 AM
Hello @Reece.Boucher
If you are running on your firewalls PAN-OS 10.2.10-h3 and your User-ID Agent version is 10.2.2-111, then you don't need to do any upgrade or hotfix installation to mitigate Nov 18 certificate issue.
You can see the minimum required versions on Table 1 here: https://live.paloaltonetworks.com/t5/customer-advisories/update-to-additional-pan-os-certificate-exp... .
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