Web UI authentication LDAP fails

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Web UI authentication LDAP fails

L3 Networker

Hi All,


I have configured everything correct. But no entry in LDAP server security logs while I try to login paloalto Web UI using LDAP profile.



Here at pan I can retrieve the all group user. I have configured the auth.

Profile to 'all' entry in allow list..tried both domain\username(captive portal working fine with this format) and username alone..Pls suggest



admin@paloalto> tail follow yes mp-log authd.log


2015-11-05 12:35:02.826 +0530 debug:

pan_auth_request_process(pan_auth_state_engine.c:1537): Trying to

authenticate: <profile: "", vsys: "", username "cslworld\paloaltotest">


2015-11-05 12:35:02.827 +0530 debug:

_get_auth_prof_detail(pan_auth_util.c:928): "cslworld\paloaltotest" is an admin user


2015-11-05 12:35:02.849 +0530 Error:

pan_auth_cache_get_admin_authprof(pan_auth_cache_adminusers.c:222): No default auth profile found for username paloaltotest


2015-11-05 12:35:02.849 +0530 Error:

_get_admin_authentication_profile_by_name(pan_auth_util.c:501): No admin auth prof found with the name paloaltotest


2015-11-05 12:35:02.849 +0530 Error:

_get_admin_authentication_profile(pan_auth_util.c:546): No auth prof/vsys is found for admin user "paloaltotest"


2015-11-05 12:35:02.849 +0530 Error:

pan_get_authprofile_n_setting(pan_auth_util.c:1029): Failed to get authentication profile for admin cslworld\paloaltotest


L5 Sessionator

Can you share the authentication profile that you have created for the authentication to GUI.

Hi Kumar,


I have created the auth. profile in device tab with all entry in allow list as per kb.


what is the auth. profile in device->setup tab?..on PAN-OS 7.0.3

L0 Member

make sure that the authentication profile has a login attribute "sAMAcount" which is case sensitive, also when you add a new administrator add it only by username that is available in the LDAP server "note that there is no autocompletion" , the firewall will authenticate this user using the LDAP server.

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