PC shutdown during Agent update

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

PC shutdown during Agent update

L0 Member

We are pushing agent updates to our users (Windows) from the firewall.

We have noticed that several times the upgrade has failed to complete often partially removing the old version and as we have network enforcement enabled the machine cannot be easily recovered. It seems that this could occur when users shutdown their PC during the update as it isn't clear that the update is complete.

What is the best way to prevent this occurring? Is there a way to stop windows from shutting down until the update is complete?

1 REPLY 1

Cyber Elite
Cyber Elite

you could set up pre-logon which could update the GP agent while the user is not even logged on, and maybe set up a welcome message informing users to not shut down as upgrades are being performed

Alternatively use soms sort of management system like InTune to push software to your endpoints in a more controlled way

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 148 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!