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07-31-2024 03:58 AM
After installing GlobalProtect version 6.1.4 and connecting to the VPN, my device's network frequently restarts. This issue occurs every second, causing the network to start and stop continuously.
Details:
Impact:
This issue disrupts my network connection, making it impossible to maintain a stable connection for work or other activities. It severely impacts productivity and usability.
I have attempted the following troubleshooting steps without success:
I kindly request guidance on how to resolve this issue. Any insights or potential fixes would be greatly appreciated. If additional logs or information are required, please let me know.
Thank you for your support.
08-06-2024 08:24 PM
Hi @MRAHMANRAJU ,
When your network restarts every second after connecting to the VPN, is it your GlobalProtect VPN connection that keeps reconnecting? I would check your debug logs and system logs within the fw that hosts your portal/gateway to see if anything concerning is apparent. Feel free to share those logs here as well if you can. Is this issue widespread? I would also ensure that you have a stable connection to your portal/gateway.
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