- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
11-07-2021 04:09 AM
Good morning,
I have a problem with GlobalProtect, the vpn used by the company where I work for the connection from home. I connect the PC to the home
wi-fi and I can surf the internet normally, but when I try to connect the vpn it replies that GlobalProtect considers the network untrusted and
does not connect, if instead I connect the PC to the smartphone router it connects immediately. Do I need to change some parameters of the modem
with which I connect to the home wi-fi?
Thanks for your help.
Luigi.
11-07-2021 07:02 AM
That error would indicate that something on your wireless network is intercepting the traffic to GlobalProtect and messing with the certificate being presented to the agent. If you hit the portal address from your web browser do you get a certificate error?
11-07-2021 12:05 PM
Hu, please check global protect logs from system.
Follow below link to collect global protect logs
11-08-2021 12:06 AM
Hi,
if i contact my company from the browser i don't get any certificate error.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!