11-07-2021 04:09 AM
Good morning,
I have a problem with GlobalProtect, the vpn used by the company where I work for the connection from home. I connect the PC to the home
wi-fi and I can surf the internet normally, but when I try to connect the vpn it replies that GlobalProtect considers the network untrusted and
does not connect, if instead I connect the PC to the smartphone router it connects immediately. Do I need to change some parameters of the modem
with which I connect to the home wi-fi?
Thanks for your help.
Luigi.
11-07-2021 07:02 AM
That error would indicate that something on your wireless network is intercepting the traffic to GlobalProtect and messing with the certificate being presented to the agent. If you hit the portal address from your web browser do you get a certificate error?
11-07-2021 12:05 PM
Hu, please check global protect logs from system.
Follow below link to collect global protect logs
11-08-2021 12:06 AM
Hi,
if i contact my company from the browser i don't get any certificate error.
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