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  Have you always wanted to peek behind the curtain of Palo Alto Networks? Tech Insider is your chance to do just that. The new online publication by Palo Alto Networks is where you will find insider information and thought processes on the development and implementation of our own products.  At Palo Alto Networks, we are truly our own first customer. We use our own technology to test, protect, and improve them—so that we can ensure the highest level of security and seamless experience for our customers. Tech Insider is where you’ll find firsthand intel, expert-written content, and practitioner insight into the evolution of Palo Alto Networks technology. Read Tech Insider’s inaugural post, “Welcome to Tech Insider” by Naveen Zutshi, our Chief Information Officer, to learn more!  Click this image to watch an introduction to Tech Insider with Palo Alto Networks CIO Naveen Zutshi     Recent Tech Insider posts include:    Technical Debt: How to Avoid Disaster Before It Strikes Securing Remote Workforce Worldwide with Prisma Access    If these headlines pique your interest, it's time to bookmark Tech Insider! We hope you enjoy their content as much as you enjoy ours 😉.   Thanks for reading!   ... View more

  Did you know? LIVEcommunity’s Get Started area is home to a brand-new Welcome Guide that includes a featured article and 10-step tutorial for onboarding new members—so that you’re brought up to speed and can navigate LIVEcommunity like a pro in no time.   Though we’d prefer to shake your hand in person, we hope that our updated Welcome Guide is an adequate and warm invitation into our community for novice members and first-time visitors alike. If you’re new to LIVEcommunity, our revised welcome post — Welcome to LIVEcommunity! Start Here. — is meant to be a point of entry. It’s easily findable via our Get Started area and Welcome Guide board and welcomes people into the community with a brief introduction to LIVEcommunity's most-visited areas.       To the right of the featured welcome post, you’ll see a new 10-step tutorial for getting started in LIVEcommunity. This new widget is just what it sounds like: a carefully crafted guide to shepherd folks through the basics of getting started in LIVEcommunity.   The ten steps cover how to:   Create an Account Build Your Profile Find Your Way Around Search Post and Reply to Discussions Recognize Accepted Solutions Manage Subscriptions and Email Notifications Engage With Cyber Elite Experts Report Inappropriate Content Contact the LIVEcommunity Team   These are the top ten things we think new members need to know to have a successful LIVE community experience. To keep things simple, we’ve also linked each action in the 10-step guide to the following one (e.g. Step 1 links to Step 2 and so on), as well as back to the Welcome Guide homepage. You can see an example of this in the screenshot below.   Our goal is to help all LIVEcommunity visitors have a positive experience—and that means finding what you’re looking for quickly and easily; having meaningful engagement with other members; and walking away with tips and tricks for navigating the community with confidence and ease.   We’re excited about this updated Welcome Guide and hope both newcomers or longtime members find it helpful. Thank you for being part of our vibrant online community!    Got questions or feedback? Please let us know in the comments below.   ... View more

  Learn more about what it means to be Zero Trust at this upcoming event from Palo Alto Networks and Okta: Building the Zero Trust Enterprise.    During this webcast, you’ll hear from Zero Trust experts Sami Laine and Paul Kaspian. As a Principal Product Marketing Manager for Palo Alto Networks, Kaspian focuses on Zero Trust and how the modern security methodology can help organizations secure their digital transformation. Laine is a Principal Security Architect at Okta and has spent two decades working to protect some of the world’s largest enterprises, financial institutions, and public sector organizations against fraud, malware, threats and data breaches.    Attend the Building the Zero Trust Enterprise event if you want to learn more about:   What it means to be a Zero Trust enterprise How identity is foundational to a Zero Trust approach How to integrate strong identity best practices to fuel your Zero Trust journey   This virtual event is free to attend and will take place Wednesday, November 10 from 10 a.m. to 11 a.m. PDT. If you’re not able to make that time, don’t worry—all registered attendees will be sent a recording after the event has taken place.    Register now  to learn about the Importance of Establishing Strong Identity With Palo Alto Networks and Okta.   See you there! ... View more

Here are LIVEcommunity's October 2021 highlights.   We’re officially into the holiday season, and just as our social calendars have started to buzz with happenings, our online community has been bustling as well. This month's Rewind recaps our AMA event on Cortex credentialing and training, a brand-new NGFW Customer Journey Guide, LIVEcommunity’s revamped Welcome Guide, fresh technical content by @kiwi, @jdelio, Cyber Elite @S.Cantwell, and much more! Read on to see what you missed.   The Agenda for Ignite ‘21 is Now Available Ignite '21 is almost here! The agenda for Ignite '21 is now available, so that you can now plan what sessions you'll attend at the three-day virtual cybersecurity conference. The agenda is chock-full of exciting keynote speakers, training, and more—including a product training by one of LIVEcommunity's Cyber Elite experts, @SteveCantwell. Join him Monday, November 15, at 3 p.m. to learn about the implementation of mobile users with Prisma Access SASE.    Use your credentials created during registration to add sessions to your Ignite '21 agenda.    LIVEcommunity Has a New Welcome Guide!   LIVEcommunity’s Get Started area is home to a fresh-faced Welcome Guide that includes a brand-new featured article and 10-step process for onboarding new members.    We hope that our updated Welcome Guide is an adequate and warm invitation into our community for novice members and first-time visitors alike. If you’re new to LIVEcommunity, our revised welcome post — Welcome to LIVEcommunity! Start Here.  — is meant to be a point of entry. This new feature is a carefully crafted guide to shepherd you through the basics of getting started in our vibrant online community and set new members up for success.   ICYMI: LIVEcommunity’s AMA on Cortex Education Services LIVEcommunity hosted an Ask Me Anything  (AMA) event on LIVEcommunity focused on Education Services Training and Credentialing Opportunities for Cortex. You can still read all the questions and answers about Cortex educational opportunities now.   Watch SASE 2021 On-Demand Now SASE Converge 2021 might have taken place back in July, but you can still watch the Premier Summit for What's Next in SASE on-demand now! You’ll find insightful sessions on how three key themes—convergence, security, and user experience—reshape industries and help technology leaders to transform their organizations.   Check Out Our New NGFW Customer Journey Guide! LIVEcommunity's Next-Generation Firewall page is now home to a Customer Journey Guide! The NGFW Customer Journey Guide is here to help you whenever you need it as you navigate each step of total configuration.   The Customer Journey Guide has five steps: Deploy & Migrate Setup Configure Integrate Scale & Optimize  In each of these sections, you will see exactly all of the details you need to perform every step, along with extra resources along the way. Rest assured that we have organized what you need to use and get the most from your NGFW.   New Digital Learnings Added in Beacon!   Did you know that Beacon, Palo Alto Networks’ online hub for educational resources, regularly publishes new trainings and courses? Each week, new technical assets are published to Beacon, adding to its library of educational content to help our customers confidently install, deploy, and optimize Palo Alto Networks products.    Here are all the Beacon digital learnings published in October 2021.   Using the Log Forwarding Built-in Actions to Create Dynamic Address Group to Slow Down Attackers This article, written and developed by Cyber Elite expert @SteveCantwell, delves into tricks for using the Log Forwarding feature to block attackers—even faster. Keep a lookout for more Cyber-Elite written content on LIVEcommunity!   October 2021 LIVEcommunity Member Spotlight: @Slick As we reach the end of month, we are back to recognize one of our most active contributors with one of our newest series—a monthly LIVEcommunity Member Spotlight. For the October 2021 Member Spotlight, we’d like to applaud @LAYER_8, for his participation and engagement in the LIVEcommunity.    Discussion of the Week: Threat Log Spammed In last month’s discussion of the week, we highlighted a question posted by a community member in early 2020 about threat-log spam and telling the difference between false positives and valid threats.   Tips & Tricks: What is Applipedia? Do you know about Applipedia? The application database is used by Palo Alto Networks, along with App-ID, to identify applications traveling through your firewall. This recent Tips & Tricks column explains what Applipedia is, where to find it, and how to best leverage it.   October is Cybersecurity Awareness Month There’s no better time to think about securing your data and devices than, well, a month dedicated to cybersecurity. October 2021 marks the 18 years since the Cybersecurity and Infrastructure Security Agency's (CISA) created Cybersecurity Awareness Month. The CISA originally created the “holiday” to educate people, promote online safety, and spread awareness about both the vulnerabilities of cyberspace and possible solutions.   In that spirit, we’ve put together five cybersecurity tips for individuals who might be unsure of how to protect their digital lives and data.  You're now fully briefed on LIVEcommunity's October 2021 highlights! Have questions or feedback? Let us know with a comment.   If this was helpful, be sure to give this blog a thumbs up. See you next month!   ... View more

Beacon added 11 new Digital Learning courses in October 2021.   Did you know that Beacon, Palo Alto Networks’ online hub for educational resources, regularly publishes new trainings and courses?   Each week, new technical assets are published to Beacon, adding to its library of educational content to help our customers confidently install, deploy, and optimize Palo Alto Networks products.   Here are all the digital learnings that were published in Beacon this past month.      New Digital Learnings Published in October     Threat Prevention Security Subscription Published October, 2021; Length: 1 hour and 30 minutes    The Threat Prevention Security Subscription course introduces the Palo Alto Networks Threat Prevention subscription, which protects your network by providing multiple layers of prevention, confronting threats at each phase of an attack. In addition to traditional IPS capabilities, Threat Prevention has the unique ability to detect and block threats on all ports instead of invoking signatures based on a limited set of predefined ports.   WildFire Subscription Services Published October 6, 2021; Length: 40 minutes    Palo Alto Networks WildFire® malware prevention subscription service is an advanced cloud-based analysis and prevention engine for malware. The WildFire Service identifies previously unknown malware and generates signatures that Palo Alto Networks firewalls can use to then detect and block the malware. The Palo Alto Networks WildFire Subscription Service course provides an overview of the WildFire subscription service and describes how to configure and update WildFire.   Introduction to VM-Series Virtual Firewalls Published October 7, 2021; Length: 1 hour    The Palo Alto Networks Introduction to VM-Series Virtual Firewalls course describes the basic overview of the cloud infrastructure. This course also describes system requirements and licensing options for deploying a VM-Series firewall and network integration features.   Cortex XDR 3: Handling Cortex XDR Alerts Published October 7, 2021; Length: 1 hour   The Cortex XDR 3: Handling Cortex XDR Alerts gives insight into Cortex XDR alerts and how you can analyze alerts in causality and timeline views.   Cortex XDR 3: Performing Investigations Published October 8, 2021; Length: 1 hour and 18 minutes    The Cortex XDR 3: Performing Investigations course describes Cortex XDR incidents, as well as how you can investigate files using Hash View, endpoints using Asset View, and networks using IP View.   VM-Series Virtual Firewalls on AWS Published October 11, 2021; Length: 1 hour and 24 minutes    The Palo Alto Networks VM-Series Firewalls on AWS course provides an overview of AWS services and concepts related to the VM-Series virtual firewall. This course also describes the options for deploying a VM-Series firewall on AWS and how a VM-Series firewall secures inbound, outbound, and east-west traffic within AWS and how to implement traffic resiliency.   Cortex XDR 3: Building Search Queries Published October 13, 2021; Length: 1 hour and 18 minutes    The Cortex XDR 3: Building Search Queries course describes how you can collect data to build and manage queries, as well as how you can run XQL queries using Cortex XDR API.   Cortex XDR 3: Getting Started with Rules Published October 15, 2021; Length: 45 minutes   The Cortex XDR 3: Getting Started with Rules course describes how to work with behavioral indicators of compromise rules, custom prevention rules, indicators of compromise rules, and rules exceptions.   VM-Series Virtual Firewalls on Azure Published October 15, 2021; Length: 45 minutes    The Palo Alto Networks VM-Series Firewalls on Azure course provides an overview of Azure services and concepts related to the VM-Series virtual firewall. This course also describes the system requirements, deployment options, and traffic flows on Azure deployments.   Cortex XSOAR 6.2: Threat Intel Management Published October 18, 2021; Length: 45 minutes    This course describes the threat intel capabilities of Cortex XSOAR, including the new features introduced in the 6.2 release.   Prisma Cloud Anomaly Detection Published October 20, 2021; Length: 40 minutes   The Palo Alto Networks Prisma Cloud Anomaly Detection course describes the out-of-the-box anomaly detection policies and how to configure them to detect possible threat attacks early.     Please visit beacon.paloaltonetworks.com to discover what other educational opportunities are available to you!   ... View more

    Register now for the Gorilla Guide webisode on Securing Cloud Environments, an hour-long dive into methods and solutions for maintaining safe and secure data in the cloud.    Steven Riley, a partner engineer lead for Palo Alto Networks, will delve into the vulnerabilities created by interconnectivity and lack of visibility—and share how you can ensure your hyper-converged infrastructure is protected and secure.   Nutanix Flow and Palo Alto Networks’ VM-Series virtual next-generation firewalls are integrated to deliver advanced networking and security services inside the datacenter, providing application-centric visibility, microsegmentation, and advanced threat prevention.    Learn more at the Gorilla Guide Webisode, which will take place at 9 a.m. PDT on October 29; Riley will speak at 9:10 a.m. PDT.  Register now for Securing Cloud Environments!   ... View more

  Join Our AMA: Education Services Training and Credentialing Opportunities for All Things Cortex!   This Ask Me Anything (AMA) provides an opportunity to ask and get answers to your questions related to Palo Alto Networks'  educational offerings on Cortex. The discussion is open to all LIVEcommunity members to ask questions now through October 26, and Palo Alto Networks' Education Services team will be answering all queries on October 27 (find further details below).   This AMA event is focused on learning paths for Cortex XDR, from digital learnings and instructor-led trainings to official credentialing. The Education Services team is also excited to introduce our first-ever, brand new Cortex XDR Certification and we would like to give our customers the chance to learn more about it! This event is perfect for those interested in Cortex and all its learning opportunities.     Cortex Education AMA Event Details:   Wednesday, October 27  8 a.m. to 10 a.m. PDT     To participate in this Ask Me Anything event, please join the discussion.    ... View more

In any online community, it is possible to encounter spam and inappropriate content. The good news is that every member of the LIVEcommunity has the ability to contribute to the safety and security of our forums by reporting such content.   To report a suspicious post, simply click on the drop-down menu located in the upper righthand corner of the post, and select "Report This Content."       By reporting content, you are helping to maintain a safe, helpful, and clean environment for everyone in the LIVEcommunity. Thank you for being a valuable member of the LIVEcommunity.   UP NEXT — Step 10: How to Get in Touch With the LIVEcommunity Team   ← Return to the Welcome Guide   ... View more

LIVEcommunity’s Cyber Elite Program   LIVEcommunity’s Cyber Elite Program is a way to recognize experts in our community from around the globe who have demonstrated excellence in their contribution and exemplify LIVEcommunity values. Members of our Cyber Elite program are chosen on a yearly basis. These experts are generous in sharing their cybersecurity, IT, and product knowledge with other members, and pillars in our community.    You can tell that a member is a Cyber Elite if they have the orange Cyber Elite trophy badge, pictured below, next to their username.       Cyber Elite experts’ knowledge helps others protect their companies and customers—and we hope you’re able to leverage their expertise and participation in the community. Meet the current cohort and read more about the Cyber Elite Program.     UP NEXT — Step 9: How to Report Inappropriate Content on LIVEcommunity     ← Return to the Welcome Guide ... View more

Subscriptions and notifications are critical components for interacting with the community. Here’s a primer on how to make them work for you.   Subscriptions  Subscribing to an area is an easy way to stay up-to-date on the happenings on that area in LIVEcommunity.    If a page or area is of interest to you, you can subscribe to them to receive notifications—by email or in the community or both—when a new blog or article is posted to the area or a comment or reply is made.   To subscribe to an area, blog, or article, expand the “Options” dropdown in the upper righthand corner and click Subscribe from the dropdown.   We recommend you start by subscribing to the landing page for the product you use. Or, if you’re more interested in general happenings and information, you can start by subscribing to the LIVEcommunity Blog and LIVEcommunity Discussions areas.     Managing Notifications for Subscribed Activities You can change your email notifications by selecting My Subscriptions under your username in the top-right corner; from here, you can edit your subscriptions, delete all subscriptions, and sign up for or deselect email notifications.    You can further customize your notification settings under the notification settings tab, which allows you to edit the frequency and circumstance for push, mobile, and email notifications.      UP NEXT — Step 8: How to Leverage LIVEcommunity's Cyber Elite Experts   ← Return to the Welcome Guide   ... View more

How to Recognize an Accepted Solution   Replies to discussions can be validated as an Accepted Solution by certain community members. LIVEcommunity's Accepted Solution feature adds visibility to discussions that have been solved, and helps you identify problem-solving information fast.    Solutions can be verified—aka accepted—by the author of the discussions, Cyber Elite experts, LIVEcommunity team members, and other Palo Alto Networks employees.    Community-Expert verified PAN-expert verified You can tell what type of community member created the Accepted Solution by what icon appears next to it (look right for the two icons →).   Accepted Solutions help build knowledge in the LIVEcommunity and help members find answers fast.      Look for the Green Checkmark   Discussions with Accepted Solutions have a green checkmark to the left of their title, as shown below:          If you enter the discussion you can immediately go to the accepted solution by clicking the "Go to Solution" link.  This is especially useful if the discussion has many replies and multiple pages.         We hope this feature gives you confidence to apply the recommended solution if you're having the same issue.       UP NEXT — Step 7: How to Manage Your Subscriptions and Email Notifications   ← Return to the Welcome Guide   ... View more

Are you ready to become a conversation starter? If you have searched for an answer, topic, or query and have not found what you’re looking for, then your next step might be to post a discussion. There are many ways to post a message to the discussion areas on the LIVEcommunity. Let’s go through them together.    Posting a Discussion from the Homepage   You can start a conversation from the main LIVEcommunity page by clicking the "Start a conversation" button.   Please be sure to select a discussion area that matches what you would like to post this new discussion to, as there are many discussion areas in the LIVEcommunity.       Starting a Discussion in a Board    Another way is to start a conversation is to go directly to the board where you want to post. You can do this under Collaboration > Discussion. You will see there is everything from General Topics to more than a dozen technologies and tools.   Once inside the area you need, Click the Start a conversation button at the top of the page. In the Subject field, enter your message title. Tip: Make your subject clear and concise, as it is the only part of the message that shows up on the message-listing page. In the Body field, type your message. Be sure to include all necessary details, especially, for technical topics. Format and spell check your message, as needed. You even have an area to drag and drop any files that may help others answer your questions. Click Post to post your topic or Cancel to abandon the new message.   Note: By default, the "Email me when someone replies" option is selected. If you do not want to be notified about any responses, you have to uncheck this option in the upper part of the window.   How to Reply to a Discussion   While inside of a post, simply click the Reply button to respond to a particular post. You are now part of the conversation—kudos!   UP NEXT — Step 6: The Importance of Accepted Solutions   ← Return to the Welcome Guide   ... View more

Additional Palo Alto Networks Resources   Resources are always important to help learn and solve questions and issues, so we expanded our resources to now include links to the following external areas:   Beacon: This area is where you can learn and expand your knowledge of all Palo Alto Networks solutions. Everything from instructor-led training to certifications. Knowledge Base: Our Knowledge Base has been expanded and improved. From newer and updated documents to translation options available for every article. Support Portal (CSP): The Customer Support Portal helps you to manage your devices, gain access to support, access the Best Practice Assessment tool, and utilize many other resources available to customers. TechDocs: This is the main Technical Documentation page that holds an abundance of great admin guides, white papers, release notes, and much more. Cyberpedia: A wonderful online cyber resource of articles that covers topics such as cybersecurity, Threat, Ransomware, EndPoint Protection, DataCenter, Network Security, Firewall, GDPR Compliance, and even two-minute Threat Briefs. Applipedia: An online version of the same Applipedia inside of the Web Interface. Security Advisories: This is the place to come for the latest news from the Product Security Incident Response Team at Palo Alto Networks. Security Lifecycle Review (SLR): The Security Lifecycle Review summarizes the business and security risks facing an organization, providing an opportunity to review the findings and take joint action on them during an initial evaluation or as part of a regular visibility and security checkup. Threat DB (Threat Vault): An Online Threat Database that helps correlate threat names and allows you to see where we have coverage. Unit 42: Unit 42 is the global threat intelligence team at Palo Alto Networks that delivers high-quality, in-depth research on adversaries, malware families and attack campaigns.   We hope you found this directory helpful!   ... View more

Smarter Search   Our search engine uses artificial intelligence to produce the most relevant results and suggested solutions for our end users. Through federated search across our blogs, knowledge base articles, technical documents, and discussions, machine learning continually curates all information for the best answers and information needed.   Here are some of the basics on searching in the LIVEcommunity:   General Searching To start searching,  just look for the search window at the top of every page.      From the main page, when you search, you will be searching through “All Community” by default.      How to Filter Results When you get your search results, use the filters on the left side of the page to refine your results (as seen in the screenshot above). You can refine your search using one or more filters on the left side of the page.  If you wish to search just LIVEcommunity, select LIVEcommunity under “By source”; likewise, if you wish to only search Discussions, select Discussions under “By category.”     Searching Within Categories and Boards If you perform a search from a section of the LIVEcommunity—like the Blogs Area, a Discussion board, or a technology page—you will be limited to “This Board” or “This Category”and not the entire community by default.    If you aren’t finding what you’re looking for, select the drop-down and click “All Community” to enable a broader search area.         How Does Auto Suggest Work?  Auto suggest accelerates your search by displaying results as you type search terms. When you see the post or user that you're looking for, just click it. To turn auto-suggest off, click “Turn off suggestions” at the bottom of the auto-suggest list. To turn auto-suggest on, click “Turn on suggestions” below the search entry area.              Smart Snippets   With the help of machine learning, smart snippets spare you the need to sift through a sea of search results! Relevant information and solutions to your query are now brought to your eyes before you have to click on the discussion link itself.    You also get additional search results related to your query. For example, we searched for "Renaming device groups" and listed under "People also ask" is the suggestion of "Clone a Device group?".     When searching please go ahead and let us know if you've found snippet content useful or not.   Featured Results     Imagine having the most important search results served to you on a silver platter. That's exactly what Featured Results is all about. As you can see above, they appear right at the top of your search page, marked with its own badge.    Featured results are handpicked for specific search terms and keywords. They can highlight newly-released content, important product updates or issues, and training.    Whether you're on the hunt for quick solutions or going down the rabbit hole, our latest search upgrades have got you covered.    With Smart Snippets making information more accessible and Featured Results shining the spotlight on the best content, we hope your whole community experience is a lot easier and more efficient. Happy Searching!      UP NEXT — Step 5: How to Post and Reply to LIVEcommunity Discussions   ← Return to the Welcome Guide ... View more