How to Register with LIVEcommunity

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Registering with LIVEcommunity is quick and simple.

 

There are many benefits of registering for a LIVEcommunity account! You'll get access to member-only areas, be able to participate in conversations and provide solutions, and stay informed by subscribing to boards and receiving notifications.

 

Let's walk through how to create your new account together.

 

1. Click Register at the top of any page.

 

 

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2. Select "Register for a LIVEcommunity Account." 

 

 You'll land on a page that asks you what kind of account you want to create; select the Register for a LIVEcommunity Account button. You can use your personal email address to create a community-only account. If you are a customer or partner with a support contract, then you can use your business email address and information to create a support account.

 

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Note: If you already have a Palo Alto Networks support account, then a LIVEcommunity account is already created for you. Use those credentials to log into the LIVEcommunity.


3. Enter your email address. 

 

There is also an CAPTCHA test that will ask you to enter special characters. Enter them and click next.

 

4. Enter a username. 

 

This username which will appear whenever you post or leave a comment. You'll also enter your full name, country, and a (secure!) password. You will be asked to confirm your password and click Register.

 

Tip: Passwords are case-sensitive. Include capital and lowercase letters and numbers to make your password more secure.

 

5. Check your inbox for a confirmation email. 

 

Once you receive the email, click the activation link. You are officially a LIVEcommunity member!

Note: You must have cookies enabled in your browser to register and to sign into the LIVEcommunity.

 


UP NEXT — Step 2: Building Your LIVEcommunity Profile

 

← Return to the Welcome Guide

 

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L0 Member

I am trying to register my PaloAlto serial number with support portal for very 1st time but getting error as - "Error: unable to create user account". Please contact Support". can you please guide on same ASAP.

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Last update:
‎08-22-2022 10:41 AM
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