False Positive Removal Request

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False Positive Removal Request

L1 Bithead

Hello,

 

unfortunately,  you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web update):
https://www.setupbuilder.com/falsepositives/wud_sb100_6195_dev.zip

 

Password for the ZIP file is “false” (without quotes).

 

This is the VirusTotal report:
https://www.virustotal.com/gui/file/966aa3f01f54eb7e504bdc33743835167af75f530af85307c3d2374a92e2caa0...

 

Thank you for your help.

 

Best Regards
Robert Daley
SetupBuilder Support

2 REPLIES 2

L4 Transporter

Hey Bob,

 

Apologies for that. I've submitted the change request. Let's see if we get one more and I'll see if I can investigate further as to why this keeps happening.

L4 Transporter

Just a heads up just got confirmation the sample is now correctly showing as benign.

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