03-27-2019 07:42 AM
Hello,
unfortunately, you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).
Please check the password protected zip file with one Win32 executable (our web update):
https://www.setupbuilder.com/falsepositives/wud_sb100_6195_dev.zip
Password for the ZIP file is “false” (without quotes).
This is the VirusTotal report:
https://www.virustotal.com/gui/file/966aa3f01f54eb7e504bdc33743835167af75f530af85307c3d2374a92e2caa0...
Thank you for your help.
Best Regards
Robert Daley
SetupBuilder Support
03-27-2019 10:40 AM
Hey Bob,
Apologies for that. I've submitted the change request. Let's see if we get one more and I'll see if I can investigate further as to why this keeps happening.
03-27-2019 03:25 PM
Just a heads up just got confirmation the sample is now correctly showing as benign.
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