- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
09-11-2020 02:53 AM
Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:
File Hash:
MD5: 4be43dd969458a0660acd4073c465a50
SHA1: a673a5565cf45a488da571474219e44c98f19c31
SHA256: c735a96fcd9c7ec78f1a70744497d0c0073aa13c90a301436a167eb0925f32b7
Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/c735a96fcd9c7ec78f1a70744497d0c0073aa13c90a301436a167eb0925f32b7
Current VirusTotal Verdict:
none
Description:
Cortex XDR-Code: c0400055
App Name: IBI-aws Client
App Version: 1.23.2.9
Company Name: IBITECH AG
Thank you!
Regards
Martin
09-17-2020 09:26 AM
VirusTotal does not have this sample marked with Palo Alto Networks detections.
09-16-2020 01:57 PM
This is a VirusTotal forum for non-customers. Please open a Support ticket.
09-17-2020 01:12 AM
We are not a customer. We just saw a screenshot of the blocking message through a forwarded e-mail. We will try to get in contact with our customer who is using WildFire so that he can open a support ticket
09-17-2020 09:26 AM
VirusTotal does not have this sample marked with Palo Alto Networks detections.
09-17-2020 11:23 PM
ok, let's hope it stays that way 🙂
thank you for your help.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!