False Positive Submission Cortex XDR

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

False Positive Submission Cortex XDR

L1 Bithead

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:


File Hash:
MD5: 4be43dd969458a0660acd4073c465a50
SHA1: a673a5565cf45a488da571474219e44c98f19c31
SHA256: c735a96fcd9c7ec78f1a70744497d0c0073aa13c90a301436a167eb0925f32b7


Link to Virustotal report for the file:


Current VirusTotal Verdict:



Cortex XDR-Code: c0400055
App Name: IBI-aws Client
App Version:
Company Name: IBITECH AG


Thank you!



1 accepted solution

Accepted Solutions

VirusTotal does not have this sample marked with Palo Alto Networks detections.

View solution in original post


L7 Applicator

This is a VirusTotal forum for non-customers. Please open a Support ticket.

We are not a customer. We just saw a screenshot of the blocking message through a forwarded e-mail. We will try to get in contact with our customer who is using WildFire so that he can open a support ticket

VirusTotal does not have this sample marked with Palo Alto Networks detections.

ok, let's hope it stays that way 🙂

thank you for your help.

  • 1 accepted solution
  • 4 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!