False Positive Submission (Generic.ml)

[CGSupport]

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC
The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).
Thank you!
Connective Games Support Team

[hisingh]

Hello.

I have checked the file wLTSx6ZWW93mSKC   in my lab, and no signature was generated. Can you please add the name of threat or threat ID

Best

Himani

[CGSupport]

Hello,
Here are the details from VirusTotal for our executable file ygs_setup.exe:

Name of threat: Generic.ml

File Hash: c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1...

[hisingh]

Hello, 

I have submitted the hash. This sha256check is different than the file (wLTSx6ZWW93mSKC) you posted earlier using the link 

I will update you once I hear more

Thanks

[hisingh]

Hello, 
I heard back from the backend team, the verdict is changed to benign. It will take about 24-48 hours till the AV database updates. 

Best

Himani