08-19-2021 02:31 PM
Hi,
We are a medium-sized consumer software publisher .
We're using the VirusTotal Monitor service (you should know what and for what it is) and now we'd like to report the following "generic.ml" false-positives by your VT engine :
https://www.virustotal.com/#/file/7c44cc85dc23b55d8ded3cd3623d997c937d03e7b04eee402c97be181e630e66：
SEE THE SEAL SERVED BY VTmonitor AND DOWNLOAD FILE SAMPLE
https://www.virustotal.com/#/file/f045f39a9e765f4d2e331e81d4dfc3116d2cb0aa569948b41e8c306180e40489：
SEE THE SEAL SERVED BY VTmonitor AND DOWNLOAD FILE SAMPLE
The given files are the components of the software we develop, and we wonder why VirusTotal Monitor can't handle these false-positives of yours against them for a long time so that we're even enforced to additionally make this submission here manually? Aren't you, PaloAlto guys, playing fair? Could you please take a look into and resolve the issue ?
Regards,
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