- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
05-07-2021 08:21 AM
Hello
We are using Prisma-Cloud in our company and some of our custom-made binaries are detected by Palo-Alto WildFire as Malwares.
It may be linked to the fact those exe files are developed in Go. Go seems to be famous to mess-up with anti-malwares systems.
I have no idea how to submit those files for analysis to Palo-Alto.
Please find the VirusTotal reports:
Any help on this subject would be apreciated.
regards
05-14-2021 03:43 PM
Hello @GSoude
Both the files are marked as benign. please login virus total and rescan.
In the future, please open a support case with PaloAlto for False Positive, here is a link to KB : https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm3aCAC
Himani
05-14-2021 03:43 PM
Hello @GSoude
Both the files are marked as benign. please login virus total and rescan.
In the future, please open a support case with PaloAlto for False Positive, here is a link to KB : https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm3aCAC
Himani
05-17-2021 12:52 AM
We are not using the Palo Alto Firewall but their Cloud Security solution (Prisma Cloud)
I had to connect to Palo Alto Wildfire portal and upload the samples. Within the portal I was able to declare the files as false positives.
Thanks
05-17-2021 07:34 AM
That is another process to submit FPs. Thank you for the verification.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!