Commit error after version upgrade to v. 10.1.3

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Commit error after version upgrade to v. 10.1.3

L1 Bithead

Hi all,

after an upgrade of my VM-100 from 9.1.12 to 10.1.3 version I receive a commit error.

The fw is in HA configuration, but this is down. The other fw is ooperating in 9.1.12 version.

On KB and communities I not have found a solution for this problem.

On commit force, I receive Server error: Commit job was not queued. Client logrcvr not connected. All daemons are not available.

I have restarted management process and logrcvr process without results.

After reboot of vm nothing change.

I think not have conflict of commit queues by different users.

 

Any suggestion is appreciated.

 

Many thanks.

Max

 

Thi is the tasks manager screenshot:

aerspa_0-1638886178126.png

 

3 REPLIES 3

L6 Presenter

Thank you for the post and sorry to hear you are facing an issue @aerspa

 

Based on your screen shot, the Auto Commit is failing. Without Auto Commit to be completed, your data plane interfaces / HA will be not functional.

It looks like you are using an EDL. If you are using custom EDL potentially you might be hitting what has been discussed in this thread: https://live.paloaltonetworks.com/t5/general-topics/auto-commit-failing-interfaces-down-not-able-to-...

 

If the above is not the case, then I would try to downgrade to 10.0.8-h4.

 

Kind Regards

Pavel

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L5 Sessionator

Hi @aerspa ,

 

I have run into similar issues before where the auto-commit fails.  I usually do a commit force on the CLI and troubleshoot from there.  In this case, it looks like your auto-commit is stuck.  Could you try clicking "Stop Job" for the auto-commit and then "commit force" on the CLI?

 

Thanks,

 

Tom

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L1 Bithead

Thanks to Pavel and Tom,

I have tried a downgrade but it's not work for incompatibility of config file version.

And I have tried to execute e commit force via CLI, but not work with an error on logrcvr functionality.

The EDL is used with Minemeld and I thought to disable it but I can't commit this change: it' a diabolic loop...

 

Best reagards.

Max

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