Registered an AWS PA VM, but it is not showing up under Asset tab in support portal

[israr.ahmad]

Hi,

I registered an AWS PaloAlto VM, but it is not shwoing up under Asset tab. At the time of registration I am getting "device has been registered sucessfully" message. Tried it few times. I can not even open a TAC case as I do not have any registered device.

Regards,

[israr.ahmad · Accepted solution]

Got it resolved by calling support. Support guy did it on behalf of me.

Thanks,