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Registered an AWS PA VM, but it is not showing up under Asset tab in support portal

L0 Member

Hi,

 

I registered an AWS PaloAlto VM, but it is not shwoing up under Asset tab. At the time of registration I am getting "device has been registered sucessfully" message. Tried it few times. I can not even open a TAC case as I do not have any registered device.

 

Regards,

 

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