Modify application

L2 Linker

Modify application

One of the applications (a default one in the Palo Alto) sometimes connects over an other port than the defined standard port for the application. Since I defined the plicys service as 'application default', this traffic gets blocked.

 

Its the application 'magister', which has a standard port of tcp,443 but sometimes connects over 943 & 4502. 

 

The applications user manual (dutch, chapter 3.5) says this ports must be opened for optimal usage, otherwise the application can work slow.

 

Can i change this application in the firewall? Should i ask Palo Alto to change this? Should i create a custom application?

 

Thanks in advance!

 

 

Community Team Member

Re: Modify application

Hi @Sjoerd,

 

You could add the ports a service instead of using application-default.

You also might want to reach out to TAC and have them review the application in case you would like the ports to be added to the application-default ones.

 

Cheers !

-Kiwi 

L2 Linker

Re: Modify application

Hi Kiwi, Thanks for youre response!

I already added the ports as services for a workaround, but i think a better solution would be to change the application.

 

Probably a stuppid question, but what is TAC and how to reach them?

Community Team Member

Re: Modify application

Hi @Sjoerd,

 

Sorry if that wasn't clear. 

TAC = Technical Assistance Center ... or technical support :D

 

https://www.paloaltonetworks.com/company/contact-support

 

Cheers !

-Kiwi,

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