This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Cookie Policy. Click Preferences to customize your cookie settings.
clipboard functionality
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- LIVEcommunity
- Discussions
- Security Operations
- Cortex XDR Discussions
- clipboard functionality
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
clipboard functionality
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-19-2022 07:32 AM
Hi Guys,
Bit of a weird one but has anyone experienced issues with office add ins that uses the clipboard functionality?
seem to be having intermittent errors with it and it just straight up not working.
Tried removing the cortex agent from one or two systems and it seemed to have restored clipboard functionality to the add in, one still did continue with errors after it was removed though.
I cant see any logs in cortex that would suggest it was blocking this so I am not 100% sure cortex is causing the issue but i just thought i would ask here and see if anyone had anything similar.
Agent version is 7.7.8
27 REPLIES 27
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-28-2022 02:54 AM
Well the hotfix you are referring to was for W7 / Server 2008 R2 - we had the issues on W10 / W11 clients. We have to do more testing if the support exception solved it. We will see after the weekend.
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-29-2022 11:38 PM
Same here, Customer Support told me that content update version 660-13069 will fix the issue for all Windows Systems.
Support fix will be no longer needed, when the latest Content Update is applied.
I hope they will test new Releases in the future better to avoid such trouble.
Related Content
- Cortex XDR Configure the disk space to allot for XDR agent logs. in Cortex XDR Discussions
- Function to get the date when "Common Scripts" were updated in Cortex XSOAR Discussions
- XQL Query: Issue with arrayindexof() function in host_inventory dataset in Cortex XDR Discussions
- Full path not always available for mouse capture in Cortex XDR Discussions
- Cortex XDR: False Positive detection of LimaCharlie sensor (EDR agent) in Cortex XDR Discussions
Like what you see?
Show your appreciation!
Click Like if a post is helpful to you or if you just want to show your support.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
LEGAL NOTICES
Copyright 2007 - 2023 - Palo Alto Networks