Cortex XDR supervisor password

[Marsooq_A]

Hi Team,

Some cytool commands were asking to enter supervisor password to proceed, Is this the uninstall password had to set while creating the package? or the Login account password?

[Marsooq_A]

@dfalcon , Yes the endpoint is configured with right policy.

[dfalcon · Accepted solution]

One more thing to confirm -- did you run cmd.exe as administrator?

[Marsooq_A]

@dfalcon 

Thanks for the suggestion, its working with cmd with admin privilege

[vigneshmohan]

Same issue even if i am working with cmd with admin privileges,

but got resolved once I set new uninstall password as specified above.

Thanks Dfalcon

[yogisun]

Hi @vigneshmohan ,

Could you share the steps to change uninstall password? did you perform that using Cytool or other tools?

Thanks