Unable to get login verification code | Login verification code

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Unable to get login verification code | Login verification code

L0 Member

Cortex XDR  I can't get the login code from the Palo alto network that verifies by email (before it's working but during these two days I can't get those codes anymore).

1 accepted solution

Accepted Solutions

L4 Transporter

Hi @Phearak_Sem 

 

Did you checked spam ? or other rule that might forward the pin email to another email folder ? 

 

if the above is Ok, please feel free to  open a TAC support ticket

KR,

Luis

View solution in original post

2 REPLIES 2

L4 Transporter

Hi @Phearak_Sem 

 

Did you checked spam ? or other rule that might forward the pin email to another email folder ? 

 

if the above is Ok, please feel free to  open a TAC support ticket

KR,

Luis

Yes, I checked already and didn't see it.

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