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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Bad Driver Blocks

Hello dear community, Are these drivers, signers, etc. blocked by CORTEX XDR Pro? it is a copy of the official provided list from Microsoft. https://github.com/Harvester57/CodeIntegrity-DriverBlocklist/blob/99534db767c7c71826fa70d43f28a25b3cf7d2ba/RecommendedDriverBlock_Insider.xml Is there a official statement or ressource from PA for ...

Cyber1985 by • L3 Networker
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Agent upgrade

Hello All, We are trying to upgrade the agent version from 7.5 to 7.8 for all our devices. Right now we are testing phase and the agent seems to be failing on few devices when we did it from Console. We did stopped services from CMD on affected machine, deleted all contents of upgrade and started all services and retry from console as a part o...

Free Cortex XDR training!

Hello to all on the youtube channel for the live community there is a 2 hour free training. You can also test the Cortex XDR tool and schedule a workshop if want to play with the system a little more: https://www.youtube.com/playlist?list=PLD6FJ8WNiIqWVbmVYAPNf0ePqmjdtDAnR About registering to a Palo Alto free Workshop/Demo or trial p...

Resolved! XDR Cortex Event Forwarding into AWS S3 bucket

Hi!I am looking for a way to export raw endpoint data from Cortex XDR to AWS S3 bucket, I saw in the Event Forwarding option that it's possible to export these logs into Google Cloud Platform (GCP) bucket, so I look for a similar option just into AWS S3 bucket. Has anyone else figured something out to achieve this? Thanks! Cortex XDR

Solution: How To View Cortex XDR Behavioral Threat Protection (BTP) Rules

Hello everyone, We have, many times, received alerts with cryptic names like heuristic.agb.4477 or heuristic.b.346. Imho, creating a support case and waiting for a response is inefficient. Also, expecting us to blindly accept the support engineer response on whether that is a FP or not is not acceptable. Additionally, sometimes, we work with dev...

YAlhazmi by • L1 Bithead
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  • 4 replies
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'Failed Connections' alerts detected by XDR Analytics

Hello guys ,Cortex flagged a security alert(low severity) related to 'Failed Connections' .Observed these are network connections are initiated by brave browser helper / Firefox helper and these connections are made to private IP's. No malicious files are found after initiating malware scan on the endpoint.why these Firefox/ Brave helpers are c...

XDR Analytics BIOC Alert exclusion

Hello dear community members! how would you exclude this? It is only popping up in one of our houses/domains. Maybe this way? https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/bioc-analytics-specific-exceptions-and-vendor-exceptions/m-p/512786#M2672 BR Rob

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RFeyertag by • L4 Transporter
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Resolved! Bitlocker Volume Status questions

Hello dear community members! What is the difference between the locked symbol with the exklamation mark and without? Bitlocker is turned on through windows directly and not through cortex. Encryption Status = Not Configured. We are a bit confused about the exklamation mark. What is it saying exactly? BR Rob

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RFeyertag by • L4 Transporter
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Support file data protection

Hi, To generate the support file from the endpoint, the zip file is now password protected by an encrypted password. How do we use this feature? As currenlty when we retrieve the support file it does not ask us for a password

[Outdated] Cortex XDR Agent

Hello, Can somebody explain what [Outdated] means in Cortex XDR Agent Installation console? Our team is aware of agent lifecycle/EOL dates, and we're wondering what outdated means and how its related to its actual lifecycle. Thank you

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Getting Error While Onboarding Firewall to the CDL "Customer is not Provisioned in CSP"

Hi Team I am getting an error while onboarding the firewall to the Cortex Data Lake (CDL) Error message: Customer is not Provisioned in CSP PAN-OS version: Later 10.0.1 Tried all the steps as per the firewall onboarding with the CDL (later >10.0.1) Install the device certificate Can some advice what is the reason for the error please.

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