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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Uninstall process for disconnected XDR on endpoints

Greetings, I have a client who engaged Unit 42 last year, and had Cortex XDR installed. Now we are trying to uninstall Cortex XDR. Tamper protection is still enabled. We do not have the uninstall password. The endpoints are showing they are not connected to a server. The director of Unit 42 has not answered my emails or phone calls. I cannot o...

Resolved! Traps and Cortex co-existence

Thanks in advance for help We have few Linux Servers and they have Traps 4.x installed , Traps as you know is previous product of Palo and now its replaced with Cortex XDR . We wanted to remove Traps and install Cortex XDR 7.x . We wanted to know if we can install Cortex without removing Traps ? as in case of some issues in installation of Co...

Balaraju by • L2 Linker
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Resolved! Broker VM and connection to the agents visibility

Hello dear community, now I setup everything what I needed to get an agent running with the broker vm. The agent is also connecting through P2P and directly to the server. But where and how can I see, if the communication is ok through the broker vm? BR Rob

RFeyertag by • L4 Transporter
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clipboard functionality

Hi Guys, Bit of a weird one but has anyone experienced issues with office add ins that uses the clipboard functionality? seem to be having intermittent errors with it and it just straight up not working. Tried removing the cortex agent from one or two systems and it seemed to have restored clipboard functionality to the add in, one still did...

Resolved! Deactivating UAC should be alerted

Hello dear community, I tested to deactivate my UAC, which was possible without any alert. In my opinion there should be an alert triggerd. What do you think? https://twitter.com/Computeus7/status/1562497080048119808 Reg Add "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System" /v "EnableLUA" /t "REG_DWORD" /d "0" /f BR Rob

RFeyertag by • L4 Transporter
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Driver updates and vulnerable_driver_dropped_WinRing0.sys

Hello, over the last couple of days we have seen a lot of behavioural alerts with svulnerable_driver_dropped_WinRing0.sys preventing HP and Lenovo signed drivers being updated. Obviously these are false positives, as WF and VT confirms- Before I open a ticket, does anybody see similar behaviour? Kind Regards

Resolved! Eventlogs / Agent / Rules from baseline / XDR Pro per EP

Hello dear community, Cortex is gathering some eventlogs. I am about to activate the powershell scriptblock events. The main question is, does any ML or BIOC check the eventlog for bad behaviour? Or do we have to create our own rules? Yes I am informed about the query library. BR Rob

Cyber1985 by • L3 Networker
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Resolved! Cortex XDR blocking TeamViewer again....

Hello everybody, in the night from yesterday to today Cortex XDR disabled and quarantined TeamViewer (tv_x64.exe to be more specific) on a lot of our devices. We are using TeamViewer to offer support to our external offices. Does anybody else have this problem or might know why this got triggerd all of a sudden. Thank you in advance, ReisingerM

Cortex XDR Agent installation for Redhat Enterprise

Greetings Thanks in advance for help I was trying to find the list of steps to install a Cortex XDR Agent on Redhat Enterprise Linux and guess there are quite a few things and mentioned in different places . Can somebody correct my understanding as listed below , taken from Palo documentation? 1) Check Pre-req -- Processor 2.3 GHz dual-core p...

Balaraju by • L2 Linker
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Resolved! Excluding files from local malware analysis scan

Hi all,I have a specific file that i would like to whitelist. I have it in the allow list(by hash) but it still sometimes blocked by the "local analysis malware" due to having a different hash than the one in the allow list.Is there a way to exclude a file from the scan via name, or any other way?

Cortex XDR blocks visual studio codes everytime

We have observed that cortex XDR always blocks the code written in microsoft visual studio. General codes in C language like Hello world and addtion of two numbers is also geeting blocked in local analysis and it takes a lot of time to get verdict from wildfire to allow it. Usually whenever developer is running in debug mode this issue is faced ...

tejasp04 by • L1 Bithead
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Block List not working

hey, just for testing I created python file and extract the hash. after that added the hash to the "Block List". click on "check-it now", run the python file and nothing happened!.   someone know what could be the problem? thanks 🙂 First pic - the rule. Sec pic- the hash Third pic - the prove about non block file. (the python script himself)

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Oriavs by • L1 Bithead
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Resolved! BIOC Analytics Specific Exceptions and Vendor Exceptions

Hello all, I have encountered multiple occurrences in which a specific process raise many of the same BIOC Analytics Alert. I understand that engine is based on server side and as a customer we are not privy to see what calculations are done on our behalf. In regards to Exclusion, exclusion can only be carried out for the entire alert. 1) Is the...

Bitlocker events

Hi Everyone, We are looking into using XDR to monitor bitlocker I know we can monitor if the volumes are encrypted or un-encrypted etc. But is it possible for cortex to pick up pin changes from the endpoint events and if so does anybody know a good query for it? would like to pick up people not changing their pin from the default.

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