09-10-2021 02:31 PM
We recently upgraded our XDR Clients from 7.4.2 to 7.5.0. Since the upgrade a lot of our Windows Servers seem to be using a lot more memory that what I recall other client versions using. For example, older versions where like 200-400MB of usage but with 7.5.0 they are using like 650MB up to 1GB of memory on the Cortex XDR Service (cyserver.exe). I can reboot the service and the memory usage goes down but slowly starts to creep up again.
I opened a ticket with support but they are like "Whaaaaaaaat?" They are still reviewing all the data we submitted
Anyone else having similar issues? Just wondering.
Thanks!
09-24-2021 02:52 AM
10-05-2021 04:20 AM
Final Update: It appears that between the Content Update 198 and restarting the servers or cyserver.exe at least, the memory issues have leveled off. We've closed our ticket with support.
10-05-2021 04:47 AM
Thanks for the update!
10-05-2021 05:49 AM
+1
content version 198 was the fix.
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