Stopping "Docker service is down" notifications

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Stopping "Docker service is down" notifications

L3 Networker

Hi, XSOAR is giving us warnings everyday at 1pm. We are receiving the email below
System Diagnostics found 1 issue(s) and 0 warning(s). Issues: Docker service is down Warnings: None Review warnings and issues in the System Diagnostics page. View it on https://URL
We are running podman instead of docker (installation default). I raised a support ticket for this warning and the support said


Hi Enes,

I checked, this is being worked on.
You can ignore it as this is a mismatch between the docker/podman migration.


Case 02194152



I have close to 20 tenants they all sent me the same email. I asked the DFIR community how to stop receiving this email and I have been told setting diagnostic.docker.service.up to false in the system configurations should stop the warning. I tried it on master, host and tenants and nothing seems to be working.


How to stop xsoar from sending docker service down notifications in a multi-tenant architecture?




L2 Linker

Hi Enes,


Did the server config propagate to all tenants, or is it seen only on master? 

it's not propagated. I tried setting diagnostic.docker.service.up to false on tenants and this doesn't seem to be working either.



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