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02-28-2013 09:27 AM
thanks guys,
the threshhold value was blank so, not sure what the default behaviour is but setting the threshhold to 1hr seems to be working so far.
02-20-2013 11:41 AM
My first thought would be to check the threshold. Have you set an exceptionally high threshold value in the schedule?
02-20-2013 11:46 AM
Hi,
Also after making sure there is no threshold set.
You can change the download time to a different time for example at 4 or 5 am.
Also i see that you have set it to check daily. Usually a new threat and app is release on weekly basis which is on Wednesday.
https://live.paloaltonetworks.com/docs/DOC-2902
If you want you can change that as well.
Let us know if changing the time resolved the issue.
Thank you
02-20-2013 12:06 PM
However content updates do occur as emergency updates so checking daily should still be valid (personally I would like to see PA release updates hourly but thats me )
02-20-2013 12:08 PM
Or possibly write a script so that when you receive the emergency update email it logs into the PAN device and download and installs the update?
02-20-2013 12:09 PM
thanks for the feedback,
Ill look at the threashhold and also try to change the time
02-20-2013 12:11 PM
you are doing it wrong 😃
02-28-2013 09:27 AM
thanks guys,
the threshhold value was blank so, not sure what the default behaviour is but setting the threshhold to 1hr seems to be working so far.
03-06-2013 09:35 AM
ok, still not working with the threshhold time I set
ill try mbutt's suggestion to change the D/L time next.
threshhold is set at 1 hour btw.
03-06-2013 10:42 AM
If you have a time set for download and install, and your threshold is blank, and you have verified that you can manually connect and download, and you have the license installed, then I would suggest opening an incident with TAC. This should just work!
03-06-2013 11:31 AM
agreed, I guess ill probably have to call them.
11-10-2021 06:04 AM
I got the same issue. Auto download & install (every 30 mins) is downloading but not installing
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