Applications and Threats (Dynamic Updates) will not auto update anymore

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Applications and Threats (Dynamic Updates) will not auto update anymore

L3 Networker

pdates applications and threatOn my PA 2020, the Applications and Threats dynamic update will not auto update anymore.

Anyone else having this problem? Seems like pretty basic functionality, should not be messing up like this.

thanks

1 accepted solution

Accepted Solutions

L3 Networker

thanks guys,

the threshhold value was blank so, not sure what the default behaviour is but setting the threshhold to 1hr seems to be working so far.

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12 REPLIES 12

L3 Networker

PS-no-install.JPG

My first thought would be to check the threshold. Have you set an exceptionally high threshold value in the schedule?

L5 Sessionator

Hi,

Also after making sure there is no threshold set.

You can change the download time to a different time for example at 4 or 5 am.

Also i see that you have set it to check daily. Usually a new threat and app is release on weekly basis which is on Wednesday.

https://live.paloaltonetworks.com/docs/DOC-2902

If you want you can change that as well.

Let us know if changing the time resolved the issue.

Thank you

However content updates do occur as emergency updates so checking daily should still be valid (personally I would like to see PA release updates hourly but thats me Smiley Happy)

Or possibly write a script so that when you receive the emergency update email it logs into the PAN device and download and installs the update? Smiley Happy

L3 Networker

thanks for the feedback,

Ill look at the threashhold and also try to change the time

you are doing it wrong 😃

L3 Networker

thanks guys,

the threshhold value was blank so, not sure what the default behaviour is but setting the threshhold to 1hr seems to be working so far.

L3 Networker

ok, still not working with the threshhold time I set

ill try mbutt's suggestion to change the D/L time next.

Capture.JPG

threshhold is set at 1 hour btw.

L4 Transporter

If you have a time set for download and install, and your threshold is blank, and you have verified that you can manually connect and download, and you have the license installed, then  I would suggest opening an incident with TAC. This should just work!

The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of socialism is the equal sharing of miseries.

agreed, I guess ill probably have to call them.

L1 Bithead

I got the same issue. Auto download & install (every 30 mins) is downloading but not installing

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