data_plane: restarts exhausted, rebooting system.

[paloalto.support]

Today we suddenly got this error message (data_plane: restarts exhausted, rebooting system) on PA-4050. The PAN OS is 3.1.5.This system message (The dataplane is restarting) was logged few times before the reboot. What is the reason for this?

[gswcowboy]

Hi,

It would be best if you open a case with Support. We'd have to look at the Tech Support file to determine root cause.

Regards,

Renato

[gpandit]

I do have the same issue with PA-220 (8.1.8-hx), i.e data plane was restarted as it exhausted the maximum count, and it lead to rebooting the system. Any help will be greatly appreciated. Thanks in advance.

[ddelcourt]

@gpandit similar to the previous response, please open a Support case as there will need to be deeper investigation of the Tech Support File to know what happened...

[rahulslal]

We also noticed the same exact issue on PA-220s running on 9.1.3-h1. It was found to be memory leak issue by TAC and suggestions to upgrade to 9.1.5.

[MP18]

@rahulslal 

Thanks for updating the community.

Regards