details logs traffic report generating issue

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details logs traffic report generating issue

L2 Linker

I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.

2 REPLIES 2

Community Team Member

Hi @SurajN ,

 

PAN-OS 9.0.x has been end-of-life since March 1, 2022, with a latest version of 9.0.16. 

I'm guessing PAN-OS 9.0.9-h1 must be between 1 and 2 years old.  I'd recommend upgrading first to a more recent/supported version to rule out possible bugs you might be running into.

 

If the problem persists I'd suggest running a Web UI debug:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmA9CAK

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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L0 Member

@Handrblock wrote:

I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.


Note: As an alternative, a tech support file can be generated since the debug log will be saved in /var/log/pan/php.debug.log

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