display issue for filter user.src on different vsys(include all vision)

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L2 Linker

display issue for filter user.src on different vsys(include all vision)

Hi Guys

 

We got the issue for display src.user of different vsys(include ALL),

for example, when I filtering src.user(abc.com\CDE) on traffic tab of vsys1, then unsuccessful displayed blank src.user on tab, but when I clear filter index, we can see specific user(abc.com\CDE) on traffic tab.

 

another method, we tried filtering same specific user on traffic tab of "ALL" vision, no any display issue occur, even we clear filtering index.

 

could anyone have experience for fix this issue?

 

Version - 8.1.11

user data source - Captive portal

 

Tyson

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Community Team Member

Hi @TysonLiu ,

 

I haven't experienced this issue myself but you might want to try the webUI debug to get more information on why it's failing.

 

HOW TO RUN A PAN-OS WEB UI DEBUG 

 

Hope this helps,

-Kiwi.

 
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L2 Linker

Hi Kiwi

 

thanks for the suggest. I 'll try it and reply as soon as possible.

 

Thanks

 

Tyson

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L2 Linker

Hi Kiwi

 

cause "group mapping" problem, our customer used the wrong word at attribute of "user domain", when they completed edit, problem resolve.

 

Thanks

 

BR

Tyson

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L2 Linker

Hi

 

also they have inconsistent domain issue, so they input the wrong word at user domain of group mapping like below example

 

abc.def.com (correct)

abc.def (incorrect)

 

BR

Tyson

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