We have purchased Threat Prevention subscription for our older PA-200. I asked for both Premium Support and Threat Prevention but we were sold only Threat Prevention because supposedly PA-200 is no longer sold by PAN. But I cant seem to be able to proceed with Threat Prevention license activation because I also need the firmware updated to 9.0 or above (see pic below). Currently its on 6.0.9. Probelm is that I cant even open a case with PAN support because there is no premium subscription available for these devices any more. Technically I dont need to bother support this outdated device, all I need is information where I can download that firmware update so I can make use of the Threat Prevention subscription that we just purchased.
Please tell me how do I get this older PA-200 up to the speed with Threat Prevention updates.
Hi @Nils ,
PA-200 devices don't support PAN-OS 9.0.
The latest supported PAN-OS version for a PA-200 is PAN-OS 8.1 which can be downloaded from the customer support portal.
That said, you can't upgrade directly from 6.0 to 8.1.
You'll need to download some archived PAN-OS versions (6.1, 7.0, 7.1, 8.0).
Read this post for guidance on upgrading from 6.x to 8.x:
As for getting hold of all the required PAN-OS versions ... I'm afraid you'll have to reach out to support because those old PAN-OS versions are no longer available on the support portal.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!