IKE 500

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IKE 500

L4 Transporter

Here is some traffic being sent from my DMZ to the internet and I am trying to determine whats happening. How would the community read this information

Session          192980

        c2s flow:
                source: [DR-DMZ]
                proto:       17
                sport:       500             dport:      500
                state:       ACTIVE          type:       FLOW
                src user:    unknown
                dst user:    unknown
                pbf rule:    Fedline 12

        s2c flow:
                source: [Outside]
                proto:       17
                sport:       500             dport:      500
                state:       ACTIVE          type:       FLOW
                src user:    unknown
                dst user:    unknown

        start time                    : Tue Jun 17 14:25:00 2014
        timeout                       : 600 sec
        time to live                  : 600 sec
        total byte count(c2s)         : 7012782
        total byte count(s2c)         : 0
        layer7 packet count(c2s)      : 23853
        layer7 packet count(s2c)      : 0
        vsys                          : vsys1
        application                   : ike
        rule                          : Rule 6
        session to be logged at end   : True
        session in session ager       : True
        session synced from HA peer   : False
        address/port translation      : source + destination
        nat-rule                      : Fedline_DR(vsys1)
        layer7 processing             : completed
        URL filtering enabled         : True
        URL category                  : any
        session via syn-cookies       : False
        session terminated on host    : False
        session traverses tunnel      : False
        captive portal session        : False
        ingress interface             : vlan.999
        egress interface              : ethernet1/3
        session QoS rule              : N/A (class 4)
        session tracker stage l7proc  : ctd err sw


L6 Presenter is initiating ike session to and it's hitting sec and nat policy as defined. The following below indicates the lack of a response from the destination peer IP as it probably doesn't have GW (ike/ipsec)  configured for the initiating host in question.

   layer7 packet count(c2s)      : 23853

        layer7 packet count(s2c)      : 0

My vendor is the peer and I told him the exact thing you did that it was making it to them (the peer) and not being accepted by the peer so the ipsec tunnel was not being established

L3 Networker

If you need to NAT your IPsec session, you're going to need to use IPsec NAT Traversal (aka NAT-T).  With NAT-T all traffic will be on UDP port 4500 (usually; Global Protect seems to use udp/4501).

See if you can enable an option NAT Traversal on both ends of the IPsec connection.

Security Policy wise; if you're using the 'ipsec' application for your security rules on your PA firewall you should be fine.  If not; ensure you have 'ipsec-esp-udp' permitted.

confirm NAT-T is required and enabled. here's an excerpt log from another vendor where it wasn't supported. confirm if it's supported on their end.

VPN IKE NAT Discovery : Peer IPSec Security Gateway doesn't support VPN NAT Traversal

I will check that out , this is at our DR site but it is working currently on our Main site with the exact same configuration that is why I am baffled

you could enable packet-diag filters and perhaps flow basic and pcaps to give some more granular insight(are we dropping packets, etc) but would err in the side of caution and do this during off peak hours.

I have done some pcap and it show no drops and that the traffic is transmitted into the internet but no response and no ipsec tunnel (udp 4500)

if pan is not getting the s2c traffic back in return, perhaps vendor can provide logs/data(pcaps) related to the ike initiated traffic from your end to help w/ the analysis?

That would be awesome but they think its getting lost in the internet, saying it my ISP's fault cause they say they don't seeing any from us

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