Issue with Case file upload Via CSP - 16/9/2025

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Issue with Case file upload Via CSP - 16/9/2025

L3 Networker

HI All,

 

kindly please check as on CSP case file upload is failing 

 

We not able to upload any file into the cases

 

thank you

 

1 accepted solution

Accepted Solutions

L3 Networker

Issue has been fix by PA developer team 

 

tested and it working as expected now

View solution in original post

2 REPLIES 2

Community Team Member

Hi @Fariq_Zaidi ,

 

Try skipping malicious content scanning and retry the TSF. I would recommend keeping the screenshot off, you can share those details over chat or zoom you get from the support engineer. 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

L3 Networker

Issue has been fix by PA developer team 

 

tested and it working as expected now

  • 1 accepted solution
  • 144 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!