Layer 3 Stops Passing - All PanOS versions incl. 6.1.3

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Layer 3 Stops Passing - All PanOS versions incl. 6.1.3

L1 Bithead

I have opened this with TAC a while ago but I continue having issues with Layer 3 not passing through the untrust/internet interface at random times.  I have had this happen 5 to 10 times on different PA-200's.  Some have repeated.  I was hoping a firmware upgrade to 6.1.3 would finally fix this but yesterday one of my first 6.1.3 units locked up.  Layer 2 is fine.  I look in my router and the ARP entry for the PAN is in there.  I clear ARP table and it repopulates with MAC/IP as the PAN responds correctly. 

Rebooting the router doesn't do anything for the PAN to pass Layer 3 again.  The only way to get PAN to pass Layer 3 again is a reboot of the PAN itself.  We are running LSVPN on all spoke sites for VPN and the only curveball is that my hubs are on older 6.0.5h3 code.  Just throwing this out there for discussion in case others have seen it. 


L7 Applicator

I don't have a real solution, but you could try just restarting the routing service instead of the entire PAN device.

>debug routing restart

>debug software restart routed

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center

L6 Presenter

Try to upgrade hubs.

panos - We have upgrades to 6.1.3 scheduled for this week.  Are there any particular fixes in there that would address what I am seeing?  I am also working on applying 6.1.3 to all spokes as well.  6.1.2 is not very stable for us.  I guess I want to make sure we're not just throwing spaghetti at the wall just because we have a pot of it.  I will try anything but if there are some known issues addressed, I'd like to know. 

Now that you are mentioning LSVPN I know that there is an issue with satellites being upgraded to 6.1.2. After upgrade satellites generate an error that the config retrieval from the portal fails and the tunnel never goes up. I suspect that this issue is also in 6.1.3.

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