Resolved! CryptoLocker Reporting

I realize that as of me writing this, PA has ~123 variants of *.crilock.* registered.  Is there a way to report on vulnerabilities by name rather than ID?  It would be nice to be able to publish a report saying, "Our PA stopped CryptoLocker this many

Resolved! Need error information

I received a critical notification in the system log stating

Event:"Abnormal system memory usage detected, restarting mgmtsrvr with virtual memory 853744 KB.”

I have been unable to find any documentation explaining what this error means or why it may h

Resolved! Report Generation

Hi All,

there is a site for the partners for uploading the logs for generation of the reports for the client.

Just wanted to know if there is something like that??

Thanks & Regards,

Nitesh Saxena

Resolved! Internal NAT failover

Hello all,

I was wondering if a certain scenario is possible through a Palo Alto PA-3020.  Say we have a single ISP with an internal NAT rule pointing to internal server A that is accessible by anyone in the outside world.  If server A ever goes down

Resolved! Pan-OS 6.0 Download fails on 5050

I have a PA-5050 and ran the "check now" for software.  I am on version 5.0.10 and the only version I see for 6 is 6.0.1  (do not see 6.0.0)

When I try to download this version I get the following error message:

Details:  Successfully downloaded

Resolved! commit hangs on 98%

Hi,

I had an antivirus download/install job that had "download in progress" for several days. I restarted device server and management server,

after this the antivirus downloaded and installed.

Now when I try to commit policy changes, status says 98% fo

Resolved! Setting up user-id

I have the agent on a member server talking to my domain controllers. I can see in the agent logs and monitoring its collecting IP/username

I can see the PA box as a connected device.

I have the server the agent is running on setup under user identific

Resolved! Global Protect not passing last login information?

We have a few vendors who have AD accounts, but only connect to Global Protect to SSH to specific servers.  They don't use any other domain resources.  When we look in the domain controllers there is no last login information.  So our policy to disab

Resolved! Do I have a split - full tunnel issue

I'm a system admin, and have also become the Network guy.  This is okay: it's a small network.  I'm still learning.

I have a PA-200, installed by a VAR, in a colocation rack.  Rack is filled with windows and linux hosts. 

I need to alter the VPN so th

Resolved! Email not going out

What is the configuration needed for a PA-500 to allow emails to go out.  We use exchange and a Cisco spam blocker using port 25. We are recieving emails fine but external emails are not being sent out.

Resolved! Problem connecting SSH

I have a vpn configured (PA<->PA) to manage my FWs.

The problem is that when I open a ssh to the FW ip LAN (10.105.0.7), session ssh runs successfully and I can connect to the FW. But if I open ssh to the management ip 10.98.200.16 ssh remains frozen