License renewal

[SachinGargNTT]

Please confirm if the expired PaloAlto licenses can be renewed?

If “YES”, Please confirm which of the expired PaloAlto licenses can be renewed?

[kiwi · Accepted solution]

Hi @SachinGargNTT ,

For license renewals, please contact your Reseller or your Palo Alto Networks Sales representative.

If it is an emergency and you need your licenses extended until the renewal is completed, you can reach out to our Renewals Team. The public email addresses per region are:

quotes@paloaltonetworks.com (North America, Canada)
renewals_EMEA@paloaltonetworks.com (Europe, Middle East, Africa, Mexico, Central America, South America)
renewals_APAC@paloaltonetworks.com (ASEAN, India, SAARC, Great China, ANZ, Korea)
renewals_Japan@paloaltonetworks.com (Japan)

Kind regards,

-Kim.

[SachinGargNTT]

By mistake I selcted "accepted as solution".

I have seen above URL already, My question is, which all licenses can be renewed if expired, Is it all/every expired license can be renewed?

if can be renewed, till what time we can renew the licenses?

and after how many days , we would need to buy a new license?

[JeremyRocco]

Thanks for the email addresses.