Loosing USER-ID

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Loosing USER-ID

L4 Transporter

Our AD based USER-ID seems to keep loosing the IP/USER  association.


We only have a few rules which work some of the time and then fail with a blank user.


What's the best solution to get it 100%???




@MickBall I like it how you said 4hrs or 8hrs is safer bet.We use WMI probing.The current timeout we have now set is 10hrs. The probe time is set to 20min.


At our company as all of has work from home situation users are jumping on and off the VPN to avoid latency with Zoom/Webex or bypass the FW rules or whatever. Because of this, the IP addresses becomes free and the new user logging onto Pulse gets them.The firewall hasn't reached its 10hour period and the new user gets the old user's User ID and the new user happened to be an executive and gets the block page. 


What is the ideal way to resolve such issues when the IPs are so frequently changed, default of 45min? But what happens if something chnages in that 45min time period? Is there more real time information for firewall somehow? 

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