Missing some health status of PA-220 managed devices in Panorama

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Highlighted
L1 Bithead

Missing some health status of PA-220 managed devices in Panorama

Hi all,

 

After I uprageded all PA firewall and Panorama to version 9.1.5. My PA-3220 is working properly but not for PA-220.

 

The operation is working fine but health information on Panorama for PA-220 is missing as capture below

 

image.png

 

Infomation like CPS,session, CPU utilization and etc.. are missing but connectivity between PA-220 and Panorama is seem good.

 

 

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Accepted Solutions
Highlighted
Cyber Elite

@Tutchapon 

 

Is PA 220 actively passing traffic?

Do you see traffic logs of PA 220 in Panorama?

Try to restart the management server on the PA 220.

 

Regards

 

MP

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All Replies
Highlighted
Cyber Elite

@Tutchapon 

 

Is PA 220 actively passing traffic?

Do you see traffic logs of PA 220 in Panorama?

Try to restart the management server on the PA 220.

 

Regards

 

MP

View solution in original post

Highlighted
L1 Bithead

Hi@MP18 

 

I can see traffic log coming from PA220 in Panorma.

 

I have tried to restart the management server on the PA220 but still no luck

Highlighted
Cyber Elite

 

@Tutchapon 

Other thing you can try is to restart the Management server of Panorama if that helps.

If still not working then I will recommend opening up TAC case.

 

Regards

MP
Highlighted
L1 Bithead

Restart the mgmt server on PA-220 is working. Just take some time before it is working.

 

Thank you for your help @MP18 

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