General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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session disconnect during A-P failover

Hi,

Can anyone suggest, if we failover from Active to Passive unit on PA firewall. will this maintains the established sessions by default.

Or we have to additionally enable some other setting to make this enable (should maintain session during clus

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LSVPN - Contingency

Hi guys,

I have one snario that have some satellites connecting each with Global Protect Portal (Large Scale VPN) and I need implement contingency. I was trying to create other portal, other gateway , PBF in the satellites to control default route

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Password protected internal site

Hi everyone,

I'm trying to migrate a rule of an ancient firewall (Microsoft ISA server) that was "publishing" an internal resource using regular HTTP - just a web page - but protected by an RSA SecurID login page. The ISA / RSA implementation was jus

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PAN CLI: Verifying Service Object Existence and Adding New Service Objects

I am starting to do more work via the CLI such as security rules. How can I check if a service object already exists using the CLI? And if it does not exist how do I add the service object to I can use it in my security rule?

If I try to add a servic

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Resolved! Only 0.0.0.0/32 Obtained from MindMeld Query

I have been using MeldMeld for several months in a lab environment with great success. Recently I setup a new server for our production firewalls but I have encountered a problem that I have not been able to solve.

I can query MindMeld using a regula

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Resolved! Multiple Portals for Global protect -Configuration check-Inputs needed

Hello ;

For one our Customer running PA 3200 Series in HA having GP License ( HIP checks)

Currently the GP Portal and Gateway have common Interface . The GP URL is vpn.connection.it ( sample name)

The requirement is that

Internal Users use the URL

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Resolved! Microsoft CERTSRV

Why does this have to be so difficult?

I want to create a cert on the palo.

Device > Certificate Management > Certificates > Generate

Highlight Generated Certificate > Export Certificate > Open with Notepad

Copy contents

Go to my Microsoft CERTSRV > R

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Resolved! test security-policy-match command giving me odd output?

I was trying to work out which security policy applied to traffic through my Palo Alto from 10.77.22.10 (in the trust zone) to 10.99.0.1

Firstly, I wanted to confirm what zone 10.99.0.1 was in using this page : https://alwaysnetworks.co.uk/identifying

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Resolved! Polling JSON Format for AKAMAI

I am trying to create a prototype for a Miner that pulls IP's from a JSON formatted file. I have looked at the documentation for setting up a JSON miner (https://live.paloaltonetworks.com/t5/MineMeld-Articles/Using-MineMeld-to-extract-indicators-from

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Resolved! How to enforce GlobalProtect Connection for Network Access on iPhone with GP 5.0 App

Hey Guys,

i'm currently testing the GlobalProtect App 5 with iOS Deviecs and Airwatch MDM. Everything works great, but it seems like that it isn't important which setting i've selected in the Portal > Agent > App (Settings). I've tried to enforce Glo

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Resolved! Migration without Expedition

Hello

If I wanted to migrate from Checkpoint to Palo with Panorama, but not use Expedition, what would be the general steps?

Thank you for your time.

Configure HA1/HA2 command line

Need to configure the following in CLI:

Control Link (HA1)

Port ha1-a

Control Link (HA1 Backup)

Port ha1-b

Data Link (HA2)

Port ethernet1/1

Data Link (HA2 Backup)

Port ethernet1/2

Any insight would be appreciated.

PA-5250 Power Supply Question

Do the power supplies within the PA-5250 load share? This is probably a real simple question but I have not found an answer within the documentation yet?

Thanks!

Resolved! import device state order

Hi,

I've done this successfully in the past, but cannot remember the proper order. I have a PA-200 that I want to replace with a PA-220. The PA-220 is in Panorama, its a device group + template.

Should I

1) configure the PA-220 with basic ip connect

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PAN-DB URL Version Remains 0000.00.00.000

The firewall is running 9.1.4 (5250). The mgmt interface does not have general internet access so service routes have been configured for the following to use the external interface (internet connected):

DNS

EDL

NTP

Palo Alto Networks Services

URL Updat

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