Problems with panorama and paloalto ACC No data display

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Problems with panorama and paloalto ACC No data display

L1 Bithead

Hello good afternoon


I have a problem with my panorama and a Palo Alto HA, in the panorama the complete traffic is not visualized and in the ACC no data display.


Already apply these commands


> request log-fwd-ctrl device <serial number> action stop
> request log-fwd-ctrl device <serial number> action start


But the same thing is still happening, nothing is shown in the ACC


You will have some advice?? 


I was investigating but I can not find something similar to what is happening to me




Community Team Member

Hi @Efrain_Olmos ,


Is the Panorama device receiving the logs correctly ? The output of the following command will show you if the logs were received:

show logging-status device <serial number>


There could be a time discrepency between the firewall and Panorama.

Have you configured NTP servers to ensure that the time on the firewall and the Panorama will be the same ?


As explained here also:

Device logs are not showing up in the Panorama GUI


Hope it helps !


LIVEcommunity team member, CISSP
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