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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Panos 8.1.9

Hi Is this a recommend version to move to, currently on 8.1.5. What about 9.x is it ready ?

Resolved! No deny or drop traffic appear on Panorama

Hi All, We recently add palo alto firewall to the customer as 2nd layer firewall - 2PA820 and 1 Hyper-V panorama. Panorama is in panorama mode and we use it for log collector and management the firewall. Now, we have a weird issue that in panorama, we don't see any deny or drop traffic and firewall itself has deny and drop traffic.we are running...

Resolved! DHCP Server and DHCP Relay

2 interfaces with DHCP server configure (interface ip 172.16.13.1) Scope 192.168.12.2-254 and (interface ip 172.16.33.1) scope 192.168.32.2-2542 interfaces with DHCP relay to 172.16.13.1 and 172.16.33.1all the interfaces are on the Palo Alto firewallthe dhcp discover is working but the dhcp offer is not working , the DHCP ofer is in the firewall...

Yevgeni by • L1 Bithead
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  • 3 replies
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Wildfire submission log

I don't understand wildfire work.I have this example that Firewall had wildfire-virus signature but was created wildfire submission log before wildfire-virus identificationwhy?

wildfire log.png
hbshin by • L2 Linker
  • 5773 Views
  • 4 replies
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Packet capture

We have an issue with SIP sessions randomly hang on the firewall. We are trying to do packet capture on the Palo alto firewall. Since the issue is random, so we need to leave the packet capture on until it happens next time. It seems the firewall automatically turns off the packet capture after about 10 to 15 minutes. Is that by design? Is there...

Prevent Global Protect connecting when on internal network

After some advice please. How can I prevent Global Protect client from trying to connect to an external gateway when the device is on an internal known corporate network ? My connect method is already set to On-demand (manual user initiated connection) but it still attempts to connect at device logon. Thanks

Error: "Detected another instance" An old GlobalProtect instance exists... (Mac 10.14.5)

New Macbook pro, MacOS 10.14.5 the user account and applications were migrated using migration assistant.In the past this works fine. User is getting continual popups: Steps taken: uninstalled using globalprotect installer. Reboot. Reinstall. Same error.Uninstall client again, in terminal ran support document steps to detect enforcer kernel exte...

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PA-5220 HA Configuration

Please can someone shed some light on the following issues which we are facing for PA-5220 HA Configuration:We can see port lights on HSCI port but not on HA-1/HA-2 ports even when they are connected,. Should they be enabled somewhere because in GUI i can just see in-band ports till port 24.How can we setup HA using dedicated ports, because in D...

Connection between two DMZ zone with MPLS

Hello,We have a server on the DMZ zone and another server in the other DMZ site.We need to allow traffics between the two DMZ zones with the MPLS connection.I don’t know how can I put this configuration on my PA firewall or maybe I should contact my MPLS provider to do this act on the MPLS router?I will appreciate your help or suggestion to solv...

ra7oub4 by • L2 Linker
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  • 1 replies
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IPSec / returning ESP packets dropped when terminating interface is in a different zone

Hi all,I have an IPSec tunnel connecting to an old SSG. Tunnel came up successfully and SSG can see the traffic and is returning correctly into the tunnel. However PAN's decrypt counter remains 0. When i did a packet capture, the returning ESP packet is dropped shown below Frame 43 and 47:The setup i have is:eth1/1 - ISP WAN in zone "outside"loo...

dropped-ESP.png

How to disable SSH weak algorithm supported

We used Nessus to run security scan on the PA-5220 we are trying out and it came back with the following medium vulnerability:https://www.tenable.com/plugins/nessus/90317The remote SSH server is configured to allow weak encryption algorithms or no algorithm at all.Nessus has detected that the remote SSH server is configured to use the Arcfour st...

cnarvasa by • L0 Member
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  • 5 replies
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Do I need SSL decryption to turned ON for Wildfire deployment ?

Can Wildfire engine detect & identify zero day or known threat if SSL decrption feature is off in Palo Alto firewall ? WildFire can discover zero-day malware in web traffic (HTTP/HTTPS), email protocols (SMTP, IMAP, and POP), and FTP traffic and can quickly generate signatures to identify and protect against future infections from the malwar...

PS007 by • L2 Linker
  • 8140 Views
  • 4 replies
  • 0 Likes

HA1 encryption issues?

Hi Random question but has anyone had any issues when enabling HA1 encryption? I performed a BPA yesterday and noticed that we do not have HA1 encryption enabled. I looked into it and seemed like a very simple/quick win to do and after following step 6 from here and commiting the change HA1 goes down.The firewall stays up and operational just th...

CRDF18 by • L2 Linker
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  • 2 replies
  • 0 Likes
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