Problems with panorama and paloalto ACC No data display

[Efrain_Olmos]

Hello good afternoon

I have a problem with my panorama and a Palo Alto HA, in the panorama the complete traffic is not visualized and in the ACC no data display.

Already apply these commands

> request log-fwd-ctrl device <serial number> action stop
> request log-fwd-ctrl device <serial number> action start

But the same thing is still happening, nothing is shown in the ACC

You will have some advice?? 

I was investigating but I can not find something similar to what is happening to me

Regards

[kiwi]

Hi @Efrain_Olmos ,

Is the Panorama device receiving the logs correctly ? The output of the following command will show you if the logs were received:

show logging-status device <serial number>

There could be a time discrepency between the firewall and Panorama.

Have you configured NTP servers to ensure that the time on the firewall and the Panorama will be the same ?

As explained here also:

Device logs are not showing up in the Panorama GUI

Hope it helps !

-Kiwi.