10-20-2025 08:28 AM
I'd would like to to know if any reminder process is in place for up coming subcription renewals. We had a cortex edr subscription and the subcription didnt generate any warnings (neither visual within the portal nor a via an enail) and silently went dead and we found out when the edr portal didnt allow us to login. I couldnt event create a case on the customer portal since i cannot choose the expired subscirition. Cortex XDR @subscription
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