Stuck on auto commit

[inderjit21]

I had PA200 in active/passive. Upgraded from 7.0.2 to 7.0.6. Rebooted passive unit. Keeps on failing auto commit. Which happned around 10 times and then just sitting there . Interfaces down. Rebooted again same thing.

I tries commit force. Disconnected HA port still same issue.

[Remo]

Do you have any more informations/details about a possible reason (provided by your firewall)?

[reaper]

unless your passive link state is set to auto it would be normal for the interfaces to stay down. if you do a

> show jobs id <ID_of_autocommit>

, does it provide additional details why it failed ?

[KotreshaMC]

I hope below process helps you

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-upgrade-a-High-Availability-HA-pair/...

Regards,

Kotresha

[pulukas]

I remember this happening once from low disk space during an upgrade.  Check the disk usage and possibly remove old update files.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Free-Up-Disk-Space-in-PAN-OS-5-0/ta-...

[Amitchauhan70]

I faced a similar issue while moving from 7.0.8 to 7.1.9

Turned out the captive portal was enabled & did not had the "authentication profile" linked to it. We did not use captive portal on this firewall thats the reason no one cared to check , but that costed some serious HA issues.

CP was later disabled & auto commit went through fine. 

[MohamedSharief]

I had this issue before, auto commit kept failing without showing any error. I was reverting back to old configurations one by one till the commit was successfull, I turned out that during migration the NAT rule was not properly configured.

Regards,

Sharief