11-19-2025 08:42 PM
I have facing with can't connect to third party VPN like express, outline, V2box, after tuning of security profile. I would like to know, how can i find vpn log?
11-20-2025 08:28 AM
Hi @M.Kha502782 ,
I would start out by identifying exactly what traffic is being blocked/dropped and by which security control (you mentioned you just tuned security profiles).
You can start by viewing the traffic logs and threat logs within the Monitor tab for your third-party vpn traffic. Start with a single client attempting to connect to the third-party vpn gateway. Filter traffic from that single client and determine a gateway destination IP address the third-party vpn uses. If you are unsure, the third-party should have some sort of documentation of a domain name that you can then nslookup to retrieve IPs that you can use as a destination IP filter.
The hardest part might be filtering the exact VPN traffic. Once you are able to find the logs, that should paint a clearer picture as to why the VPN is unsuccessful.
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